Self Service Fails to mount .dmg ----- JSS/9.81

[ant89]

Has anyone experienced any issues with .dmg policies failing to mount in self service? We noticed this this after we updated to JSS 9.8/9.81

Logs show:
Error: An error occurred attempting to mount the package "xxxxxxx.dmg"

I noticed it when we tried to install our crash plan policy which contains a custominstall.dmg and install.pkg

The only work around i was able to do to get this to work is to:
sudo jamf removeFramework
restart or logout
re-enroll

Then download the policy again which works, then maybe a day later, i try to install a .dmg again and it fails....

[easyedc]

Out of curiosity have you tried to just unmount your casper share and retrying? something like

umount -f /Volumes/Casper*

and re-running your policy?

[mhrono]

Try running sudo jamf manage on the affected machine. That worked for us with the same issue post-upgrade.

[ant89]

Thanks all, but i got this resolved now. This had to do with our crashplan custom.dmg package i was updating at the same time we did the 9.8/9.81 upgrade.