Self Service iOS - Analytics Prompt

[JoshRouthier]

I noticed today while opening up Self Service on iOS that I was presented with a new dialogue asking about Analytics and Crash Reports. Does anyone know if this can be disabled via the App Configuration profile that can be pushed out? I haven't found any information about this new dialogue, and Jamf Pro is showing the app as version 10.10.1.

Our Self Service app is deployed via VPP (device assigned), and automatically set to update and force the app update on devices.

Any information regarding this would be greatly appreciated. Thank you!

[Emmert]

Good idea. I have no problem opting in, but any new, unexpected dialog causes instant confusion among our literal schoolchildren.

[kristen_bates · Accepted solution]

Hi Josh,

We have a Knowledge Base article on this topic that includes instructions for limiting or disabling crash reporting for Self Service for iOS. You can find it here: https://www.jamf.com/jamf-nation/articles/690/limiting-or-disabling-crash-reporting-and-data-collect.... I hope this helps!

[JoshRouthier]

Bingo, that did it. Thank you!

[cdenesha]

I checked the Administrator's Guide when I read the first post and did not find anything. Please add a link to the KB article in the manual.

[rickey939]

So this not only disables the options but also bypasses the user prompt entirely, correct?

[cdenesha]

Running cloud hosted Jamf Pro 10.15.1, I have the key set correctly for ALL, and a new install on an iPad is prompting as above. App version is 10.10.1. Bug? I'll submit a ticket.