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Self Service login uncheck

  • January 20, 2021
  • 4 replies
  • 20 views

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Hi,
is anyone having troubles with the checkmark "Enable Self Service User Login"? We tried several times to uncheck it but looks like that it keep self re-enabling every time.
It is frustrating.

Best answer by erichughes

From Jamf support about a month ago:

"This is currently an issue we are tracking under PI-008997, where Self Service logins cannot be disabled for macOS. The fix for that issue is currently planned in Jamf Pro 10.27, so unfortunately we will need to wait for that version to be able to change that setting again."

Here's to hoping that happens sooner than later.

4 replies

thefaded
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  • New Contributor
  • January 21, 2021

I am also having this problem.


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  • Valued Contributor
  • Answer
  • January 21, 2021

From Jamf support about a month ago:

"This is currently an issue we are tracking under PI-008997, where Self Service logins cannot be disabled for macOS. The fix for that issue is currently planned in Jamf Pro 10.27, so unfortunately we will need to wait for that version to be able to change that setting again."

Here's to hoping that happens sooner than later.


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  • Valued Contributor
  • January 21, 2021

I have had this issue for a few months and today I finally submitted a ticket for it. Ironically, I now see this thread.


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  • Contributor
  • February 19, 2021

Have always had this issue. Thanks for pointing out it's supposed to be fixed in 10.27 @erichughes.