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Question

Skype 7.18 is crashing

  • December 14, 2015
  • 6 replies
  • 21 views

mhasman
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As Skype is updated to 7.18.341, it keeps crashing when opening. Anybody experiencing the same issue?

6 replies

mhasman
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  • Author
  • Valued Contributor
  • December 14, 2015

Does anybody still have 7.17.377 image, please?


bpavlov
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  • Esteemed Contributor
  • December 14, 2015

You deleted the old version from your repo? Have a look here: http://www.oldapps.com/mac/skype.php
Can't confirm if that link will have what you need. For the future, I recommend to always test before deploying. And to not delete old packages right away.


  • December 14, 2015

What OS are you running it on? Latest 7.18 Skype launches fine for me on 10.11.2.

How are you deploying it? Both dragging from the original DMG and installing via an AutoPkgr PKG have worked for me.

Are you also deploying any preferences or other related files? Have you tried removing any existing preferences as part of your install?


mhasman
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  • Author
  • Valued Contributor
  • December 14, 2015

@pete_c Sorry, I forgot the details
- 10.10.5
- Drag-n-drop from DMG
- Tried to trash all of these directories, does not help:
~/Library/Application Support/Skype
~/Library/Caches/com.skype.skype
~/Library/Preferences/com.skype.skype.plist
~/Library/Saved Application State/com.skype.skype.savedState


mpermann
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  • Valued Contributor
  • December 14, 2015

@mhasman we had a problem when trying to update Skype with a newer version with Casper where Skype wouldn't work properly after doing it. If I remember correctly, the new version was somehow merging with the old version and corrupting the app. We ultimately had to resort to removing the old app first then installing the new version. Not sure if you are having a similar issue or not.


mhasman
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  • Author
  • Valued Contributor
  • December 14, 2015

Seems like crashed only when behind the PROXY