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Question

Smart Groups - Criteria - Application Title does not have - doesn't appear to be working

  • April 22, 2022
  • 1 reply
  • 28 views
aburrow007
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I'm trying to put together a Smart Group that contains Computers if either 1 of 2 applications is missing.

Currently I'm using

Application Title - does not have - "App1" OR Application Title - does not have - "App2"

I have computers listed that have App1 installed.  I know there are other computers that have App1 installed so I can't work out why only some computers are present.

 

    1 reply

    stevewood
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    • stevewood
    • Hall of Fame
    • April 22, 2022

    Try using the parenthesis to separate the criteria. Since you're needing either one to be true, you actually need to evaluate two data sets, if you will. I mocked this up really quick using Chrome and Edge as the criteria. I first had only Chrome installed and the machine was in there. Once I installed Edge, the computer fell out. I then deleted Chrome and the computer came back.

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