- Jamf Nation Community
- Products
- Jamf Pro
- Re: Sophos Installation Woes
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 03-28-2012 09:57 AM
Hello everyone! Our CSO has tasked us with installing Sophos(V7.3.9) onto our iMacs on our network. Our consultant has created an MPKG that has our settings included within it. I am trying to install it onto a test machine and I have had little to no luck on anything. I can successfully click through the install, but with 50+ machines to hit, that would be a little tedious.
I have taken the MPKG and uploaded it onto Admin.
I have set it to FEU and FUT.
Policy install/Imaging- I can't get it to install. The logs state that it can't find the directory "/Library/Application Support/JAMF/Downloads/Sophos Anti-Virus.mpkg" and exits.
The permissions for that are system RW ad that is it. I don't know if it would be in my best interest to script out a pre-install permission change/ownership script for that directory and have a postinstall revert to the original settings.
Composer- When I add it as a source, there are a slew of added scripts that come out as gibberish.
I always thought that MPKG's were supposed to run with little to no modification.
Thanks for any help you can offer. Robert.
Solved! Go to Solution.
2 ACCEPTED SOLUTIONS
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 03-28-2012 10:00 AM
In my experience, mpkgs can be finicky. Try blowing the permissions down through your CasperShare and see if that helps.
Also, try forcing AFP/SMB distribution on the policy if you're currently using HTTP/S. I've seen that help.
Lastly, FEU/FUT will only work on DMG packages, not PKG. Not that I think that's your problem, but don't expect something to end up in the user folder as you're using an MPKG.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 03-28-2012 10:08 AM
Are you having trouble with the package as part of imaging a machine, or as part of a policy (or both)? I agree that you should propagate the permissions on your Casper share.
Typically I just upload the mpkg from out Sophos distribution point into Casper Admin and make sure it is set to install on reboot - otherwise the scripts that run during instalation can't run . (see pics)
3 REPLIES 3
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 03-28-2012 10:00 AM
In my experience, mpkgs can be finicky. Try blowing the permissions down through your CasperShare and see if that helps.
Also, try forcing AFP/SMB distribution on the policy if you're currently using HTTP/S. I've seen that help.
Lastly, FEU/FUT will only work on DMG packages, not PKG. Not that I think that's your problem, but don't expect something to end up in the user folder as you're using an MPKG.
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 03-28-2012 10:08 AM
Are you having trouble with the package as part of imaging a machine, or as part of a policy (or both)? I agree that you should propagate the permissions on your Casper share.
Typically I just upload the mpkg from out Sophos distribution point into Casper Admin and make sure it is set to install on reboot - otherwise the scripts that run during instalation can't run . (see pics)
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on 03-28-2012 11:06 AM
@Jared- I will try the AFP/SMB option. Thank you. @Pbenham- I am doing it for both. I have changed the settings as per your screenshot, but it just sat on the package for half a second and went to the next item on the list.
As for propagating the permissions, I guess I will have to give Support a call. Thanks again gents.
