Sophos Policies not applying

steve1127
New Contributor

Hi Guys,

I have created a policy with sophos central to make USB devices read only. This works fine on PC but not on the macs. I have applied the policy to 2 users only.

In the events it says that a usb device has been restricted by your administrator.

Could something else be blocking it?

5 REPLIES 5

merps
Contributor III

Check configuration profiles -> Restrictions -> Media -> External Disks.

If "Allow" is unchecked, you'll get this message.

steve1127
New Contributor

Hi Just had a look at our settings. External Disks set to Allow

wesleya
Contributor

You could use the "Read-Only" option in the Restrictions payload. I understand the want to let Sophos take care of this, but if using this accomplishes the same thing, you could run with that.

steve1127
New Contributor

If it was set to read only, is there an option to allow exceptions?

steve1127
New Contributor

OK Just been testing and found that the policy will apply to a mac if the computernameuser is added but this means that only that user on that machine has been added - Has anyone found a way to just add the domainuser? and it work.