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Sorting categories in Self Service?

  • June 29, 2016
  • 2 replies
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I added a new category for Printers to Self-Service but now it has placed itself on top of the other other-wisely alphabetically sorted categories. Is there a fix for this? Thanks!

Best answer by mm2270

Go to Global Management > Categories and then click on the actual Category. Go into Edit mode and you'll see a dropdown for "Priority in Self Service" and a further description below it. This is pretty a self explanatory item I think, so just follow the instructions on that page.

2 replies

mm2270
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  • Legendary Contributor
  • Answer
  • June 29, 2016

Go to Global Management > Categories and then click on the actual Category. Go into Edit mode and you'll see a dropdown for "Priority in Self Service" and a further description below it. This is pretty a self explanatory item I think, so just follow the instructions on that page.


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  • Author
  • Contributor
  • June 30, 2016

Awesome, thank you @mm2270 !