Posted on 11-10-2016 10:52 AM
Did everyone decide to take a 4 day vacation? I've never had to wait more than 1-2 minutes on hold the few times I have had to call. Today the wait times have been 20 minutes the first time (before I gave up) and this time I've been on hold for 25 minutes so far.
I used the support chat before calling the first time but didn't get the issue with my hosted JSS resolved.
Posted on 11-10-2016 10:58 AM
Looks like 30 minutes was the charm.
Posted on 11-10-2016 11:18 AM
I dial in, run to the restroom and then when i hit the 20 min mark i have a person to talk to.