TeamViewer Quick Support Eula

BookMac
Contributor

Hey folks,

this is my first post here and we have Jamf Pro since 2 weeks. We have a customized Teamviewerqs.pkg which is deployed to all computers. At the first start the window with Eula prompted. Is there a way to block it or accept it with a config in background?

Cheers

10 REPLIES 10

sirsir
Contributor

Would also be curious to know the answer to this as well; I doubt it, but would be nice to have.

Tim_Apple
New Contributor III

No one? :(

pkleiber
Contributor

Hi guys, we also use QuickSupport in our environment. The first time you start TeamViewer QS it will ask to accept the EULA. IF you do that, a plist file is written to ~/Library/Preferences/com.teamviewer.TeamViewerQS.plist which contains:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict> <key>PermissionSetupWasShown</key> <true/> <key>ScreenCaptureWasRequested</key> <true/> <key>TVEULAAccepted</key> <true/>
</dict>
</plist>
This was in our case with Teamviewer QS Version 15.15.5 But I think with newer versions like 15.17.6 the EULA dialogue is gone. I checked on another client with the newer version and there was no EULA popup. I check again and will give you feedback.

pkleiber
Contributor

So just completely removed the old version from my system then reinstalled the new version via Jamf. No popup regarding EULA is shown. Hope this will help you.

EULA is back (and different looking) in 15.20.x

EULA doesn’t popup for me. So it works
I just uploaded the PLIST file after I accepted it to Jamf Pro to the same configuration profile that I set up for our Teamviewer integration. 

Could you share your configuration profile? I am curious how you guys manage your Teamviewer setup.

@pkleiber unfortunately I can't upload the images here... 

view links: 
https://ibb.co/PmvbmQr
https://ibb.co/K6hHtmW

@Flaurian 
I've tried the same like you. the pppc works like a charm but if i upload the plist, the Preference Domain field is empty. i insert "com.teamviewer.TeamViewerQS.plist" and safe the profile but the eula popo still comes. after i accept the eula the plist is created.

BookMac
Contributor

hey folks. after a while i've give it a next try. and what should i say. i've entered "com.teamviewer.TeamViewerQS.plist" in the preference domain field in the upload section for the config profile. after i changed it to "com.teamviewer.TeamViewerQS" it works. 

My plist looks like this:

 

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
	<key>TVEULAAccepted</key>
	<true/>
</dict>
</plist>

 

Cheers