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Question

Tracking pending Lost Mode commands

  • June 26, 2020
  • 1 reply
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When a lost mode command is sent, the device does not enter lost mode until the command is received by the device. This means that if a device is offline, there is no designation in Jamf to show that it is lost, but is not yet in lost mode. We are using a manual extension attribute that we tick when we send the lost mode command and untick when the device is found. This has not been a reliable system, but it's better than nothing. I was wondering how other people are handling this and if there's anyway to automate it. Let me know what you think!

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  • New Contributor
  • March 18, 2022

I would like to know if anyone has come up with a solution for this as well. Manually editing the option doesn't seem like a great method of doing it, but it is indeed better than nothing.