Trend Micro extension blocked

jwojda
Valued Contributor II

I'm having a problem with trend on Catalina. I have a Kernel Extension whitelist config profile on the machine, but the security tab still says I have to click allow.

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3 REPLIES 3

jtrant
Valued Contributor

Try approving the kernel extension manually and getting the Team ID from the DB to ensure it's correct:
https://technology.siprep.org/getting-the-team-id-of-kernel-extensions-in-macos-10-13-and-higher/

I'm assuming your system is in scope and the profile is present? Is there a chance that Trend Micro are using system extensions and not kernel extensions?

jwojda
Valued Contributor II

well that's annoying.
I will switch it up, thank you!

jtrant
Valued Contributor

I'm sorry, I misread your post and was in the middle of correcting it. What I said was true for system extensions but not kernel extensions. See my edited post for some suggestions.