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Unable to Enroll Device

ptismdmadmin
New Contributor

Posted on ‎08-22-2014 04:32 AM

I am using the cloud-based version of JSS and after deleting the configuration profiles from the device (iPad Air) I tried re-enrolling but I am getting an error "Unable to install MDM profile please contact your administrator." Has anyone ever experienced anything like this?

2 REPLIES 2

hope_gibson
New Contributor II

Posted on ‎06-07-2019 09:19 AM

I'm currently experiencing this, did you ever find a resolution?

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Dylan_YYC
Contributor III

Posted on ‎06-07-2019 09:34 AM

Ive had this in the past but since you run the cloud instance the only thing i can think of is 1. check the time on the device. 2. we had some wonky DNS stuff going on that was causing issues with activation.