Unenrollment - Broken mobile devices (screen out of order)

RBagnoud
New Contributor II

Hello,

I would like to know how to unenroll broken mobile devices in a clean way?
I have no way to turn the devices on, or others have broken screens.


I'd like to reset them and unenroll them to give them to the scrapyard.
Do you have a procedure for this?

Thanks in advance for any answers!

2 ACCEPTED SOLUTIONS

AJPinto
Honored Contributor II

Reach out to your recycler, they should be able to issue a certificate of data sanitization. They will most likely shred the device.

View solution in original post

joshuasee
Contributor III

For the bootable broken screen ones, you can still use recovery mode to wipe the device. 

If you can't update or restore your iPhone or iPod touch - Apple Support

View solution in original post

2 REPLIES 2

AJPinto
Honored Contributor II

Reach out to your recycler, they should be able to issue a certificate of data sanitization. They will most likely shred the device.

joshuasee
Contributor III

For the bootable broken screen ones, you can still use recovery mode to wipe the device. 

If you can't update or restore your iPhone or iPod touch - Apple Support