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Question

Unexpected behavior during sleep

  • December 3, 2015
  • 6 replies
  • 24 views
T
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Hello,

I've inherited an environment, and am seeing an unusual issue with machines that are asleep. Basically, when some machines are asleep, they trigger a restart. If the user has documents or applications open that throw warning messages (do you want to save before exiting?) then the user can click cancel, and prevent the restart once they get back to their computer. However, if all their documents are saved, then the machine will complete the restart and when they return to their desk, they'll have to login and start from scratch.

I've looked through the JSS, and can't find a policy that's triggering this. Nor is it in the energy saver system preference as I first thought.

At this point, I'd welcome any input.

Thanks!

    6 replies

    P
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    • pblake
    • Contributor
    • December 3, 2015

    Launch Daemons and launch agents. I'd look there.

    T
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    • tknighton
    • Author
    • New Contributor
    • December 3, 2015

    I don't see anything that should execute a restart.

    K
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    • kirkmshaffer
    • Contributor
    • December 3, 2015

    Just to make sure: it's a reboot not a logout? More than a few of us got bitten by the bug where upgrading to 9.8 enabled the Logout after Inactivity for 30 minutes feature and had fun chasing the tail on that one.

    H
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    • hkabik
    • Honored Contributor
    • December 3, 2015

    Yeah I would for sure check to make sure you don't have any config profiles configured with: "Log out users after:" enabled under Login Window.

    L
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    • Look
    • Valued Contributor
    • December 4, 2015

    Try pmset just in case someone has scheduled wake events at the machine level (i.e. during the original INIT script or something). 

    pmset -g sched
    K
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    • Knighton
    • Contributor
    • December 4, 2015

    Shaffer, hkabik, that was it.

    I looked up the issue you mentioned, found this post, https://jamfnation.jamfsoftware.com/discussion.html?id=17972 and saw that one of our configuration profiles did indeed have that box checked.

    Many, many thanks y'all!

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