Unlock IOS devices

ronsperez
New Contributor

Is there a way to unlock locked IOS devices? My users have data that doesn't need to be wipe out.

2 REPLIES 2

anne_benson
New Contributor II

If you are talking about when an iPad is disabled because the user has entered a wrong passcode too many times, then this thread will help - scroll down to the bottom
https://jamfnation.jamfsoftware.com/discussion.html?id=6942

Rosebyr
New Contributor

This is a very old topic. My cousin also encountered this problem recently. It took me a long time to find some solutions. Finally, I found that it can be unlocked through iTunes or iCloud. If it does not work, some special methods are needed.