USB-C and Macbook Pro charging

Dylan_YYC
Contributor III

Hello Jamf Nation!

I've been having an ever increasing issue with our various USB-C only MacBook Pros and charging. A lot of our users are forced to use some form of dock/dongle to do their work and I've been seeing a lot of devices develop charging issues or ports disabling. I've tried 2 different styles of dongles and various charging bricks including the Apple ones, eventually they will all stop charging (yet the charge icon will display) or it'll disable the port. Often times a reboot or an SMC reset will resolve it for a week or so.

Is anyone else seeing this or have an idea on what's going on?

Thanks!
Dylan.

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