user-initated enrollment - quickadd.pkg

georgbhm
New Contributor III

Hi, 

not sure where I should start troubleshooting, but for about a week or so (without any change, at least known to me - not the only admin unfortunately) user-initiated enrollments download a quickadd.pkg instead of a profile. Can't to seem to find the setting to change that? Any ideas?

Thanks,

Georg

1 REPLY 1

stevewood
Honored Contributor II
Honored Contributor II

I would verify your APNS certificate has not expired. If the only option is a QA that typically indicates that Jamf Pro is unable to use the APNS service to deliver MDM commands.