Posted on 01-08-2025 01:35 PM
In MacOS Sequioa, we're seeing that accounts are not showing under Users & Groups, except for the current user. In previous OSs as an admin, once unlocked you typically saw the other users... doesn't seem to have an unlock here. Only way we've been able to see other users is to see if they have a home folder created. We're using JAMF Pro to create some, but not all users accounts. Locally created users also do not appear in the System Settings.
Has anyone seen this similar behavior and have suggestions/know how to make all users visible to admins?
Posted on 01-08-2025 07:17 PM
@ryancleland We don't actually allow creation of additional users, so I can't say if I see this behavior on macOS Sequoia, but have you tried closing then re-opening the Users & Groups panel? I have seen some instances of the UI not updating for System Settings panels not updating if a change is made externally while they're open.
And if that isn't the problem, does running the following command in Terminal list the users who are missing from the Users & Groups panel?
dscl . list /Users | grep -v _
Posted on 01-08-2025 10:15 PM
Yes, the command and Finder both show the user accounts, and they are not marked Hidden either. Login in and out. Rebooting, or closing/re-opening the settings panel does not change, and switching admin accounts does nothing to the display of the current logged in user, and guest account on that Users and Groups pane.
The only thing I can maybe think of, is that we disable showing user accounts on the logon screen, and Fast User Switching.
Posted on 01-09-2025 05:07 AM
@ryancleland That sounds like a good guess. If you want to raise this issue with Apple, and you haven't already, submitting a report via the Feedback Assistant would be recommended.
Posted on 01-08-2025 08:51 PM
Please check the users have hidden flag enabled.
dscl . -list /Users IsHidden 1 | cut -f 1 -d' '
Posted on 01-08-2025 10:16 PM
Users do not have hidden flag enabled. The only hidden user is our JAMF management user account.
Posted on 01-14-2025 07:36 AM
Hello!
In our environment, after changing the authorization window settings to the following, users in the system settings began to appear as before.
Posted on 01-29-2025 11:10 AM
Thanks, so previously you also had "name and password text fields"?
Posted on 02-20-2025 12:07 AM
Yes, and now the same, because by switching to the "List of users who can use these computers", we would reduce the protection of accounts from password guessing.