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Question

Valid MDM Authtoken errors

  • June 27, 2012
  • 5 replies
  • 8 views
T
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Hi All,

I am working through the process of getting Configuration Profiles going at my company and had hit a roadblock that I'm hoping someone can advise on.

I have used both the JSS and Profile Manager to install the profiles which is fine. All necessary ports are open on the firewall, Certs are in place and I can successfully deploy a payload via the profile. The only issue is that is works ONLY the first time. The auto mount network share option in Login items is where I'm having issues. The share will mount first time but not at subsequent logins.

I am getting an error in console when using Profile Manager:

mdmclient: ** ERROR ** [Agent:918917365] Unable to proceed with connection to: https://MDMServer/devicemanagement/api/device/connect (com.apple.mdmconfig.mdm) because don't have valid MDM AuthToken.

Using the JSS method I get:

mdmclient: ** ERROR ** [Agent:1757856424] <MDMClientError:89> Profile with identifier 'A058D2AE-9D82-4DBB-953E-AF7AC9D9AC7A' not found. <MDMClientError:89>

IS this basically telling me I need to replace either my web certificate or my APN certificate or both? I'd like to confirm whether this is the right way to go before I start replacing certs.

Any advice would be appreciated.

Thanks
T

    5 replies

    T
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    • TimT11
    • Author
    • Contributor
    • July 1, 2012

    Not really one to like bumping my own thread but if any one has any information on this it would be great. Need to make a decision on whether Config Profiles are just wasting my time or do actually work.

    In fact if anyone has any success stories with Config Profiles would love to hear them!!

    Cheers again

    T

    jhbush
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    • jhbush
    • Esteemed Contributor
    • July 1, 2012

    I think you are to use one or the other not both. Meaning a profile from Profile Manager or one created in the JSS. The profiles worked in my basic testing. You should have received the optional enrollment at login on a client. I have to ask to have the certificate based authentication box checked the JSS? That tripped me up the first go around. I'm also getting ready to do this at my company so hopefully we can find a resolution to your problem.

    T
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    • TimT11
    • Author
    • Contributor
    • July 1, 2012

    Thanks for the response.

    Yes, I have two isolated environments set up (JSS and Profile Manager) so there shouldn't be any confusion.

    Also have the Enable Certificate-Based Communication box ticked in the JSS.

    Some payloads stick consistently( managing Sys Prefs panes) whilst others don't (automount network shares at login).

    For now it looks as though an MCX/Profile mix will have to be the answer.

    Cheers
    T

    jhbush
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    • jhbush
    • Esteemed Contributor
    • July 1, 2012

    Overlapping MCX and profiles was an issue I had as well. I'm looking at layering my profiles more. A one size fits all seems to ask to much of the technology.

    C
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    • chusan
    • New Contributor
    • October 17, 2012

    TimC - Just wondering if you ever found a solution to this. I'm having the same issue in that I have an auto mount set up in Profile Manager but the mount only works the first time. Subsequent logons will not mount the share. I have other policies set up and they are working, just not the share mount. I am getting "don't have valid MDM AuthToken" on the clients on logon. Cheers

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