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Various 506 Errors / Configuration Profile amendments

  • August 29, 2018
  • 2 replies
  • 10 views
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Good Morning,

I'm getting many 506 errors when I try to make an amendment to a configuration profile.
I created a new profile and bit-by-bit started to make amendments to scope but I am now getting the spinning wheel continuously with no sign of getting in to the settings.

Has anyone else encountered this? A bit panicked as it's my first year with JAMF and all of our Students have just started back.

Thank you

    2 replies

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    • glasgowclyde
    • Author
    • Contributor
    • August 29, 2018

    An error occurred while saving the changes
    See JAMFSoftwareServer.log for more details

    java.lang.NullPointerException at com.jamfsoftware.jss.mdm.ipcu.payloads.Printing.readObjectChangesFromRequest(Printing.java:261) at com.jamfsoftware.jss.objects.osxconfigurationprofile.OSXConfigurationProfileHTMLResponse.readObjectChangesFromRequest(OSXConfigurationProfileHTMLResponse.java:479) at com.jamfsoftware.jss.frontend.HTMLResponse.performSave(HTMLResponse.java:1508) at com.jamfsoftware.jss.frontend.HTMLResponse.process(HTMLResponse.java:723) at com.jamfsoftware.jss.frontend.HTMLController.processRequest(HTMLController.java:143) at com.jamfsoftware.jss.frontend.HTMLController.doPost(HTMLController.java:75) at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.jamfsoftware.jss.sso.filter.SsoFilter.doFilter(SsoFilter.java:56) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.jamfsoftware.jss.frontend.JSSAccessFilter.doFilter(JSSAccessFilter.java:59) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.jamfsoftware.jss.frontend.JSSLoadingFilter.doFilter(JSSLoadingFilter.java:230) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:496) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:790) at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1703) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1050) at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$4.completed(Nio2Endpoint.java:630) at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$4.completed(Nio2Endpoint.java:608) at org.apache.tomcat.util.net.SecureNio2Channel$1.completed(SecureNio2Channel.java:917) at org.apache.tomcat.util.net.SecureNio2Channel$1.completed(SecureNio2Channel.java:846) at sun.nio.ch.Invoker.invokeUnchecked(Unknown Source) at sun.nio.ch.Invoker$2.run(Unknown Source) at sun.nio.ch.AsynchronousChannelGroupImpl$1.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
    2018-08-29 08:52:52,504 [INFO ] [duledPool-5] [QuickAddWatcher ] - Running QuickAddWatcher for 0
    2018-08-29 08:52:52,504 [INFO ] [duledPool-5] [QuickAddWatcher ] - QuickAddWatcher completed after 0.001 seconds
    2018-08-29 08:52:55,698 [INFO ] [duledPool-2] [VppLicenseMonitor ] - Running license monitor

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    • darmas
    • New Contributor
    • June 24, 2019

    We are also experiencing similar issues. This started about a week or 2 ago.

    19-06-24 17:07:26,649 [INFO ] [duledPool-5] [VppLicenseMonitor ] - License monitor completed after 1.64 seconds
    2019-06-24 17:07:43,915 [ERROR] [Thread-4 ] [HTMLController ] - Exception processing HTMLResponse: java.lang.NumberFormatException: null at java.lang.Integer.parseInt(Unknown Source) at java.lang.Integer.parseInt(Unknown Source) at com.jamfsoftware.jss.objects.policy.PolicyHTMLResponse.readObjectChangesFromRequest(PolicyHTMLResponse.java:410) at com.jamfsoftware.jss.frontend.HTMLResponse.process(HTMLResponse.java:778) at com.jamfsoftware.jss.frontend.HTMLController.processRequest(HTMLController.java:146) at com.jamfsoftware.jss.frontend.HTMLController.doPost(HTMLController.java:78) at javax.servlet.http.HttpServlet.service(HttpServlet.java:661) at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.jamfsoftware.jss.sso.filter.SsoFilter.doFilter(SsoFilter.java:56) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.jamfsoftware.jss.frontend.JSSAccessFilter.doFilter(JSSAccessFilter.java:71) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at com.jamfsoftware.jss.frontend.JSSLoadingFilter.doFilter(JSSLoadingFilter.java:208) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:800) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:806) at org.apache.tomcat.util.net.Nio2Endpoint$SocketProcessor.doRun(Nio2Endpoint.java:1688) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at org.apache.tomcat.util.net.AbstractEndpoint.processSocket(AbstractEndpoint.java:1051) at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$4.completed(Nio2Endpoint.java:636) at org.apache.tomcat.util.net.Nio2Endpoint$Nio2SocketWrapper$4.completed(Nio2Endpoint.java:614) at org.apache.tomcat.util.net.SecureNio2Channel$1.completed(SecureNio2Channel.java:960) at org.apache.tomcat.util.net.SecureNio2Channel$1.completed(SecureNio2Channel.java:889) at sun.nio.ch.Invoker.invokeUnchecked(Unknown Source) at sun.nio.ch.Invoker.invokeUnchecked(Unknown Source) at sun.nio.ch.WindowsAsynchronousSocketChannelImpl$ReadTask.completed(Unknown Source) at sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at sun.nio.ch.AsynchronousChannelGroupImpl$1.run(Unknown Source) at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) at java.lang.Thread.run(Unknown Source)
    2019-06-24 17:07:56,071 [ERROR] [duledPool-4] [QuickAddWatcher ] - Error in QuickAddWatcher
    java.lang.NullPointerException
    2019-06-24 17:08:24,540 [ERROR] [duledPool-8] [UpdateMDMCommandQueue ] - Error selecting devices - java.lang.NullPointerException
    java.lang.NullPointerException
    2019-06-24 17:08:26,072 [ERROR] [duledPool-4] [QuickAddWatcher ] - Error in QuickAddWatcher
    java.lang.NullPointerException
    2019-06-24 17:08:26,665 [INFO ] [duledPool-2] [VppLicenseMonitor ] - Running license monitor
    2019-06-24 17:08:28,103 [INFO ] [duledPool-2] [VppLicenseMonitor ] - License monitor completed after 1.43 seconds
    2019-06-24 17:08:48,041 [ERROR] [Thread-6713] [MDMController ] - Exception preparing MDM response for device 7A537A16-A95D-5CB0-82A5-43764BEA53E9
    java.lang.NullPointerException
    2019-06-24 17:08:48,041 [ERROR] [Thread-6713] [MDMController ] - Could not process next MDM command for device 7A537A16-A95D-5CB0-82A5-43764BEA53E9. Ending communication
    2019-06-24 17:08:56,072 [ERROR] [duledPool-3] [QuickAddWatcher ] - Error in QuickAddWatcher
    java.lang.NullPointerException
    2019-06-24 17:09:12,463 [ERROR] [Thread-5 ] [MDMController ] - Exception preparing MDM response for device DB6E1672-1634-56C6-B483-0FFB204059C8
    java.lang.NullPointerException
    2019-06-24 17:09:12,463 [ERROR] [Thread-5 ] [MDMController ] - Could not process next MDM command for device DB6E1672-1634-56C6-B483-0FFB204059C8. Ending communication
    2019-06-24 17:09:26,072 [ERROR] [duledPool-8] [QuickAddWatcher ] - Error in QuickAddWatcher
    java.lang.NullPointerException
    2019-06-24 17:09:28,119 [INFO ] [duledPool-0] [VppLicenseMonitor ] - Running license monitor
    2019-06-24 17:09:29,573 [INFO ] [duledPool-0] [VppLicenseMonitor ] - License monitor completed after 1.45 seconds
    2019-06-24 17:09:56,057 [ERROR] [duledPool-2] [QuickAddWatcher ] - Error in QuickAddWatcher

    We reached out to our Jamf Support, but was wondering if anyone else is seeing this.

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