VPP Configuration

Bhughes
Contributor

Hello -

I am having trouble getting the JSS to communicate to iTunes for VPP. I am seeing the following error on the JSS.

2016-04-11 08:00:51,198 [ERROR] [Tomcat-5258] [ITunesStoreUtils         ] - Error performing iTunes API Search: 
java.net.ConnectException: Connection timed out: connect

Does anyone have a best practice for VPP set up? We have firewall rules set up for 80 and 443 for the entire 17.x IP block, and proxy whitelist set for itunes.apple.com.

Thanks,
Ben

2 REPLIES 2

epiepenburg
New Contributor

You need to have more than 80 and 443 open. You will need to have 2195, 2196, and 5223 open as well.

Bhughes
Contributor

Thanks, I also was shown this: https://jamfnation.jamfsoftware.com/article.html?id=379 but didnt have any luck with it. Seems like this should be easier to set up. Recognizing my company has an overly complex network - this still seems like it's not documented well.