What scripts and helpdesk tools do you use with self service?

Interesting thread. In my experience you have to make efforts to educate your users about Self Service if you want them to use it; but once they know they start telling others about it (assuming you're giving them value with your tools, of course!). I don't see any competition with automation, actually SS is a great way to put automated tasks behind a single button. 

We don't use it to deploy our standard software, but we do have a few additional titles available (usually stuff that requires an additional chargeback), and we do publish rip-and-replace tools for reinstalling things (particularly useful if the uninstaller leaves behind a bunch of junk). For the most part it's fix tools. Work with your support desk to find out what their big call drivers are and see if you can build/acquire a tool around fixing it. 

I really like the icons!

For updating Adobe apps, found this one.  It will let the users pick which ones to update (all by default) incase there are holdouts who want the previous versions.

https://github.com/theahadub/sDrum 

This is what I have...always looking for more ideas to empower the users and stop the help desk tickets.

You can enable login. They can then use their local admin/user accounts in Jamf Pro.

You can also allow the use of self-service within their permission set.

We use a directory system but I believe this can be done regardless.