WiFi connection problem

Asifahmed
New Contributor III

Hello All,

 

In my organization, user connect to company's SSID using by certificate based authnetication and with EAP-TLS mode and WPA2 Enterprise security protocol, but few users are not able to connect, it is showing connected and then moving another SSID which was connected before. I am getting the below error in wifi log, any idea to fix it?

 

Usb Host Notification Apple80211Set: seqNum 698 Total 0 chg 0 en0
Thu Dec 28 00:35:48.002 Usb Host Notification Apple80211Set: seqNum 699 Total 0 chg 0 en0
Thu Dec 28 00:52:26.525 Usb Host Notification Error Apple80211Set: Device power is off seqNum 700 Total 0 chg 0 en0
Thu Dec 28 00:52:26.856 Usb Host Notification Apple80211Set: seqNum 701 Total 0 chg 0 en0
Thu Dec 28 00:52:26.887 Usb Host Notification Apple80211Set: seqNum 702 Total 0 chg 0 en0
Thu Dec 28 01:09:02.634 Usb Host Notification Apple80211Set: seqNum 703 Total 0 chg 0 en0
Thu Dec 28 01:09:02.933 Usb Host Notification Apple80211Set: seqNum 704 Total 0 chg 0 en0
Thu Dec 28 01:09:02.964 Usb Host Notification Apple80211Set: seqNum 705 Total 0 chg 0 en0
Thu Dec 28 01:25:34.891 Usb Host Notification Apple80211Set: seqNum 706 Total 0 chg 0 en0
Thu Dec 28 01:25:35.002 Usb Host Notification Apple80211Set: seqNum 707 Total 0 chg 0 en0
Thu Dec 28 01:36:47.447 Usb Host Notification Error Apple80211Set: Device power is off seqNum 708 Total 0 chg 0 en0
Thu Dec 28 01:36:47.852 Usb Host Notification Apple80211Set: seqNum 709 Total 0 chg 0 en0
Thu Dec 28 01:36:47.888 Usb Host Notification Apple80211Set: seqNum 710 Total 0 chg 0 en0
Thu Dec 28 01:51:16.489 Usb Host Notification Error Apple80211Set: Device power is off seqNum 711 Total 0 chg 0 en0
Thu Dec 28 01:51:16.862 Usb Host Notification Apple80211Set: seqNum 712 Total 0 chg 0 en0
Thu Dec 28 01:51:16.886 Usb Host Notification Apple80211Set: seqNum 713 Total 0 chg 0 en0
Thu Dec 28 02:07:35.499 Usb Host Notification Error Apple80211Set: Device power is off seqNum 714 Total 0 chg 0 en0
Thu Dec 28 02:07:35.954 Usb Host Notification Apple80211Set: seqNum 715 Total 0 chg 0 en0
Thu Dec 28 02:07:35.997 Usb Host Notification Apple80211Set: seqNum 716 Total 0 chg 0 en0
Thu Dec 28 02:23:17.436 Usb Host Notification Error Apple80211Set: Device power is off seqNum 717 Total 0 chg 0 en0
Thu Dec 28 02:23:17.795 Usb Host Notification Apple80211Set: seqNum 718 Total 0 chg 0 en0
Thu Dec 28 02:23:17.840 Usb Host Notification Apple80211Set: seqNum 719 Total 0 chg 0 en0
Thu Dec 28 02:37:47.536 Usb Host Notification Error Apple80211Set: Device power is off seqNum 720 Total 0 chg 0 en0
Thu Dec 28 02:37:47.872 Usb Host Notification Apple80211Set: seqNum 721 Total 0 chg 0 en0
Thu Dec 28 02:37:47.908 Usb Host Notification Apple80211Set: seqNum 722 Total 0 chg 0 en0
Thu Dec 28 02:55:13.500 Usb Host Notification Error Apple80211Set: Device power is off seqNum 723 Total 0 chg 0 en0
Thu Dec 28 02:55:13.870 Usb Host Notification Apple80211Set: seqNum 724 Total 0 chg 0 en0
Thu Dec 28 02:55:13.906 Usb Host Notification Apple80211Set: seqNum 725 Total 0 chg 0 en0
Thu Dec 28 03:11:59.541 Usb Host Notification Error Apple80211Set: Device power is off seqNum 726 Total 0 chg 0 en0
Thu Dec 28 03:11:59.910 Usb Host Notification Apple80211Set: seqNum 727 Total 0 chg 0 en0
Thu Dec 28 03:12:00.001 Usb Host Notification Apple80211Set: seqNum 728 Total 0 chg 0 en0
Thu Dec 28 03:29:55.727 Usb Host Notification Apple80211Set: seqNum 729 Total 0 chg 0 en0
Thu Dec 28 03:29:55.981 Usb Host Notification Apple80211Set: seqNum 730 Total 0 chg 0 en0
Thu Dec 28 03:38:47.659 Usb Host Notification Apple80211Set: seqNum 731 Total 0 chg 0 en0
Thu Dec 28 03:38:47.909 Usb Host Notification Apple80211Set: seqNum 732 Total 0 chg 0 en0
Thu Dec 28 03:38:47.968 Usb Host Notification Apple80211Set: seqNum 733 Total 0 chg 0 en0
Thu Dec 28 03:55:09.490 Usb Host Notification Error Apple80211Set: Device power is off seqNum 734 Total 0 chg 0 en0
Thu Dec 28 03:55:09.906 Usb Host Notification Apple80211Set: seqNum 735 Total 0 chg 0 en0
Thu Dec 28 03:55:10.108 Usb Host Notification Apple80211Set: seqNum 736 Total 0 chg 0 en0
Thu Dec 28 04:12:03.461 Usb Host Notification Error Apple80211Set: Device power is off seqNum 737 Total 0 chg 0 en0
Thu Dec 28 04:12:03.855 Usb Host Notification Apple80211Set: seqNum 738 Total 0 chg 0 en0
Thu Dec 28 04:12:03.886 Usb Host Notification Apple80211Set: seqNum 739 Total 0 chg 0 en0
Thu Dec 28 04:28:06.507 Usb Host Notification Error Apple80211Set: Device power is off seqNum 740 Total 0 chg 0 en0
Thu Dec 28 04:28:06.973 Usb Host Notification Apple80211Set: seqNum 741 Total 0 chg 0 en0
Thu Dec 28 04:28:07.007 Usb Host Notification Apple80211Set: seqNum 742 Total 0 chg 0 en0
Thu Dec 28 04:39:47.586 Usb Host Notification Apple80211Set: seqNum 743 Total 0 chg 0 en0
Thu Dec 28 04:39:47.873 Usb Host Notification Apple80211Set: seqNum 744 Total 0 chg 0 en0
Thu Dec 28 04:39:47.912 Usb Host Notification Apple80211Set: seqNum 745 Total 0 chg 0 en0
Thu Dec 28 04:55:23.495 Usb Host Notification Error Apple80211Set: Device power is off seqNum 746 Total 0 chg 0 en0
Thu Dec 28 04:55:23.836 Usb Host Notification Apple80211Set: seqNum 747 Total 0 chg 0 en0
Thu Dec 28 04:55:23.870 Usb Host Notification Apple80211Set: seqNum 748 Total 0 chg 0 en0
Thu Dec 28 05:10:41.597 Usb Host Notification Apple80211Set: seqNum 749 Total 0 chg 0 en0
Thu Dec 28 05:10:41.914 Usb Host Notification Apple80211Set: seqNum 750 Total 0 chg 0 en0
Thu Dec 28 05:10:41.949 Usb Host Notification Apple80211Set: seqNum 751 Total 0 chg 0 en0
Thu Dec 28 05:27:37.501 Usb Host Notification Error Apple80211Set: Device power is off seqNum 752 Total 0 chg 0 en0
Thu Dec 28 05:27:37.925 Usb Host Notification Apple80211Set: seqNum 753 Total 0 chg 0 en0
Thu Dec 28 05:27:37.969 Usb Host Notification Apple80211Set: seqNum 754 Total 0 chg 0 en0
Thu Dec 28 05:40:47.870 Usb Host Notification Apple80211Set: seqNum 755 Total 0 chg 0 en0
Thu Dec 28 05:40:47.974 Usb Host Notification Apple80211Set: seqNum 756 Total 0 chg 0 en0
Thu Dec 28 05:57:33.554 Usb Host Notification Error Apple80211Set: Device power is off seqNum 757 Total 0 chg 0 en0
Thu Dec 28 05:57:34.019 Usb Host Notification Apple80211Set: seqNum 758 Total 0 chg 0 en0
Thu Dec 28 05:57:34.061 Usb Host Notification Apple80211Set: seqNum 759 Total 0 chg 0 en0
Thu Dec 28 06:13:20.525 Usb Host Notification Error Apple80211Set: Device power is off seqNum 760 Total 0 chg 0 en0
Thu Dec 28 06:13:20.920 Usb Host Notification Apple80211Set: seqNum 761 Total 0 chg 0 en0
Thu Dec 28 06:13:20.946 Usb Host Notification Apple80211Set: seqNum 762 Total 0 chg 0 en0
Thu Dec 28 06:28:36.570 Usb Host Notification Error Apple80211Set: Device power is off seqNum 763 Total 0 chg 0 en0
Thu Dec 28 06:28:36.922 Usb Host Notification Apple80211Set: seqNum 764 Total 0 chg 0 en0
Thu Dec 28 06:28:37.076 Usb Host Notification Apple80211Set: seqNum 765 Total 0 chg 0 en0
Thu Dec 28 06:41:47.824 Usb Host Notification Apple80211Set: seqNum 766 Total 0 chg 0 en0
Thu Dec 28 06:41:47.951 Usb Host Notification Apple80211Set: seqNum 767 Total 0 chg 0 en0
Thu Dec 28 06:57:15.505 Usb Host Notification Error Apple80211Set: Device power is off seqNum 768 Total 0 chg 0 en0
Thu Dec 28 06:57:15.946 Usb Host Notification Apple80211Set: seqNum 769 Total 0 chg 0 en0
Thu Dec 28 06:57:15.977 Usb Host Notification Apple80211Set: seqNum 770 Total 0 chg 0 en0
Thu Dec 28 07:14:02.531 Usb Host Notification Error Apple80211Set: Device power is off seqNum 771 Total 0 chg 0 en0
Thu Dec 28 07:14:02.979 Usb Host Notification Apple80211Set: seqNum 772 Total 0 chg 0 en0
Thu Dec 28 07:14:03.014 Usb Host Notification Apple80211Set: seqNum 773 Total 0 chg 0 en0
Thu Dec 28 07:31:12.451 Usb Host Notification Error Apple80211Set: Device power is off seqNum 774 Total 0 chg 0 en0
Thu Dec 28 07:31:12.959 Usb Host Notification Apple80211Set: seqNum 775 Total 0 chg 0 en0
Thu Dec 28 07:31:13.008 Usb Host Notification Apple80211Set: seqNum 776 Total 0 chg 0 en0
Thu Dec 28 07:36:11.063 Usb Host Notification Error Apple80211Set: Device power is off seqNum 777 Total 0 chg 0 en0
Thu Dec 28 07:36:11.864 Usb Host Notification Apple80211Set: seqNum 778 Total 0 chg 0 en0
Thu Dec 28 07:36:12.007 Usb Host Notification Apple80211Set: seqNum 779 Total 0 chg 0 en0
Thu Dec 28 07:42:47.427 Usb Host Notification Error Apple80211Set: Device power is off seqNum 780 Total 0 chg 0 en0
Thu Dec 28 07:42:47.764 Usb Host Notification Apple80211Set: seqNum 781 Total 0 chg 0 en0
Thu Dec 28 07:42:47.773 Usb Host Notification Apple80211Set: seqNum 782 Total 0 chg 0 en0
Thu Dec 28 07:58:37.448 Usb Host Notification Error Apple80211Set: Device power is off seqNum 783 Total 0 chg 0 en0
Thu Dec 28 07:58:37.769 Usb Host Notification Apple80211Set: seqNum 784 Total 0 chg 0 en0
Thu Dec 28 07:58:37.790 Usb Host Notification Apple80211Set: seqNum 785 Total 0 chg 0 en0
Thu Dec 28 08:09:37.016 Usb Host Notification Error Apple80211Set: Device power is off seqNum 786 Total 0 chg 0 en0
Thu Dec 28 08:09:37.327 Usb Host Notification Apple80211Set: seqNum 787 Total 0 chg 0 en0
Thu Dec 28 08:09:37.339 Usb Host Notification Apple80211Set: seqNum 788 Total 0 chg 0 en0
Thu Dec 28 08:09:37.725 Usb Host Notification Apple80211Set: seqNum 789 Total 0 chg 0 en0
Thu Dec 28 08:09:37.818 Usb Host Notification hostNotificationUSBDeviceInserted USB2.1 Hub isApple N seqNum 790 Total 1
Thu Dec 28 08:09:37.822 Usb Host Notification hostNotificationUSBDeviceInserted USB3.2 Hub isApple N seqNum 790 Total 2
Thu Dec 28 08:09:38.078 Usb Host Notification hostNotificationUSBDeviceInserted USB 10/100/1000 LAN isApple N seqNum 790 Total 3
Thu Dec 28 08:09:38.102 Usb Host Notification Apple80211Set: seqNum 790 Total 3 chg 1 en0
Thu Dec 28 08:10:06.709 Usb Host Notification Error Apple80211Set: Device power is off seqNum 791 Total 3 chg 1 en0
Thu Dec 28 08:10:07.070 Usb Host Notification Apple80211Set: seqNum 792 Total 3 chg 1 en0
Thu Dec 28 08:10:07.084 Usb Host Notification Apple80211Set: seqNum 793 Total 3 chg 1 en0
Thu Dec 28 08:10:07.302 Usb Host Notification hostNotificationUSBDeviceInserted USB2.0 Hub isApple N seqNum 794 Total 4
Thu Dec 28 08:10:07.309 Usb Host Notification hostNotificationUSBDeviceInserted USB3.1 Hub isApple N seqNum 794 Total 5
Thu Dec 28 08:10:07.545 Usb Host Notification hostNotificationUSBDeviceInserted USB 10/100/1000 LAN isApple N seqNum 794 Total 6
Thu Dec 28 08:10:07.656 Usb Host Notification hostNotificationUSBDeviceInserted Keyboard Hub isApple Y seqNum 794 Total 7
Thu Dec 28 08:10:07.837 Usb Host Notification Apple80211Set: seqNum 794 Total 7 chg 1 en0
Thu Dec 28 08:10:08.274 Usb Host Notification hostNotificationUSBDeviceInserted EFM8 HID ISP isApple N seqNum 795 Total 8
Thu Dec 28 08:10:08.355 Usb Host Notification hostNotificationUSBDeviceRemoved Keyboard Hub seqNum 795 Total 7
Thu Dec 28 08:10:09.006 Usb Host Notification hostNotificationUSBDeviceInserted Keyboard Hub isApple Y seqNum 795 Total 8
Thu Dec 28 08:10:09.641 Usb Host Notification hostNotificationUSBDeviceInserted Apple Keyboard isApple Y seqNum 795 Total 9
Thu Dec 28 08:10:10.109 Usb Host Notification Apple80211Set: seqNum 795 Total 9 chg 1 en0
Thu Dec 28 08:10:16.943 Usb Host Notification Apple80211Set: seqNum 796 Total 9 chg 1 en0
Thu Dec 28 09:17:11.031 Usb Host Notification Error Apple80211Set: Device power is off seqNum 797 Total 9 chg 1 en0
Thu Dec 28 09:17:11.284 Usb Host Notification Apple80211Set: seqNum 798 Total 9 chg 1 en0
Thu Dec 28 09:17:11.323 Usb Host Notification Apple80211Set: seqNum 799 Total 9 chg 1 en0
Thu Dec 28 09:17:11.572 Usb Host Notification Apple80211Set: seqNum 800 Total 9 chg 1 en0
Thu Dec 28 09:46:20.225 <airport[407]> _initInterface: Unable to initialize unified logger
Thu Dec 28 09:46:20.226 <airport[407]> _initInterface: Unable to initialize unified temp logger
Thu Dec 28 09:46:20.226 <airport[407]> _initInterface: Unable to initialize logger
Thu Dec 28 09:46:20.226 <airport[407]> _initInterface: Unable to initialize driver message tracer monitor
Thu Dec 28 09:46:20.226 <airport[407]> _initInterface: Unable to initialize unified temporary logger
Thu Dec 28 09:46:20.351 Usb Host Notification hostNotificationUSBDeviceInserted Apple Keyboard isApple Y seqNum 1 Total 1
Thu Dec 28 09:46:20.352 Usb Host Notification hostNotificationUSBDeviceInserted Keyboard Hub isApple Y seqNum 1 Total 2
Thu Dec 28 09:46:20.352 Usb Host Notification hostNotificationUSBDeviceInserted EFM8 HID ISP isApple N seqNum 1 Total 3
Thu Dec 28 09:46:20.352 Usb Host Notification hostNotificationUSBDeviceInserted USB 10_100_1000 LAN isApple N seqNum 1 Total 4
Thu Dec 28 09:46:20.353 Usb Host Notification hostNotificationUSBDeviceInserted USB 10_100_1000 LAN isApple N seqNum 1 Total 5
Thu Dec 28 09:46:20.353 Usb Host Notification hostNotificationUSBDeviceInserted USB2.0 Hub isApple N seqNum 1 Total 6
Thu Dec 28 09:46:20.353 Usb Host Notification hostNotificationUSBDeviceInserted USB2.1 Hub isApple N seqNum 1 Total 7
Thu Dec 28 09:46:20.354 Usb Host Notification hostNotificationUSBDeviceInserted USB3.2 Hub isApple N seqNum 1 Total 8
Thu Dec 28 09:46:20.354 Usb Host Notification hostNotificationUSBDeviceInserted USB3.1 Hub isApple N seqNum 1 Total 9
Thu Dec 28 09:46:20.354 Usb Host Notification activated
Thu Dec 28 09:46:20.786 Usb Host Notification Error Apple80211Set: Parameter error seqNum 1 Total 9 chg 1 awdl0
Thu Dec 28 09:46:20.799 Usb Host Notification Apple80211Set: seqNum 2 Total 9 chg 1 en0
Thu Dec 28 09:46:20.808 Usb Host Notification Apple80211Set: seqNum 3 Total 9 chg 1 en0
Thu Dec 28 10:04:35.187 <airport[431]> _initInterface: Unable to initialize unified logger
Thu Dec 28 10:04:35.188 <airport[431]> _initInterface: Unable to initialize unified temp logger
Thu Dec 28 10:04:35.188 <airport[431]> _initInterface: Unable to initialize logger
Thu Dec 28 10:04:35.188 <airport[431]> _initInterface: Unable to initialize driver message tracer monitor
Thu Dec 28 10:04:35.188 <airport[431]> _initInterface: Unable to initialize unified temporary logger
Thu Dec 28 10:04:35.321 Usb Host Notification hostNotificationUSBDeviceInserted Apple Keyboard isApple Y seqNum 1 Total 1
Thu Dec 28 10:04:35.322 Usb Host Notification hostNotificationUSBDeviceInserted Keyboard Hub isApple Y seqNum 1 Total 2
Thu Dec 28 10:04:35.322 Usb Host Notification hostNotificationUSBDeviceInserted EFM8 HID ISP isApple N seqNum 1 Total 3
Thu Dec 28 10:04:35.323 Usb Host Notification hostNotificationUSBDeviceInserted USB 10_100_1000 LAN isApple N seqNum 1 Total 4
Thu Dec 28 10:04:35.323 Usb Host Notification hostNotificationUSBDeviceInserted USB 10_100_1000 LAN isApple N seqNum 1 Total 5
Thu Dec 28 10:04:35.324 Usb Host Notification hostNotificationUSBDeviceInserted USB2.0 Hub isApple N seqNum 1 Total 6
Thu Dec 28 10:04:35.325 Usb Host Notification hostNotificationUSBDeviceInserted USB2.1 Hub isApple N seqNum 1 Total 7
Thu Dec 28 10:04:35.326 Usb Host Notification hostNotificationUSBDeviceInserted USB3.2 Hub isApple N seqNum 1 Total 8
Thu Dec 28 10:04:35.327 Usb Host Notification hostNotificationUSBDeviceInserted USB3.1 Hub isApple N seqNum 1 Total 9
Thu Dec 28 10:04:35.327 Usb Host Notification activated
Thu Dec 28 10:04:35.380 Usb Host Notification Apple80211Set: seqNum 1 Total 9 chg 1 en0
Thu Dec 28 10:04:35.618 Usb Host Notification Apple80211Set: seqNum 2 Total 9 chg 1 en0
Thu Dec 28 10:04:35.825 Usb Host Notification Error Apple80211Set: Parameter error seqNum 3 Total 9 chg 1 awdl0
Thu Dec 28 10:07:17.615 Usb Host Notification Error Apple80211Set: Device power is off seqNum 4 Total 9 chg 1 en0
Thu Dec 28 10:07:17.654 Usb Host Notification Error Apple80211Set: Device power is off seqNum 5 Total 9 chg 1 en0
Thu Dec 28 10:07:21.546 Usb Host Notification Apple80211Set: seqNum 6 Total 9 chg 1 en0
Thu Dec 28 10:07:21.599 Usb Host Notification Apple80211Set: seqNum 7 Total 9 chg 1 en0
Thu Dec 28 10:09:13.285 <airport[434]> _initInterface: Unable to initialize unified logger
Thu Dec 28 10:09:13.291 <airport[434]> _initInterface: Unable to initialize unified temp logger
Thu Dec 28 10:09:13.291 <airport[434]> _initInterface: Unable to initialize logger
Thu Dec 28 10:09:13.313 <airport[434]> _initInterface: Unable to initialize driver message tracer monitor
Thu Dec 28 10:09:13.313 <airport[434]> _initInterface: Unable to initialize unified temporary logger
Thu Dec 28 10:09:13.465 Usb Host Notification hostNotificationUSBDeviceInserted USB 10_100_1000 LAN isApple N seqNum 1 Total 1
Thu Dec 28 10:09:13.468 Usb Host Notification hostNotificationUSBDeviceInserted Apple Keyboard isApple Y seqNum 1 Total 2
Thu Dec 28 10:09:13.471 Usb Host Notification hostNotificationUSBDeviceInserted Keyboard Hub isApple Y seqNum 1 Total 3
Thu Dec 28 10:09:13.472 Usb Host Notification hostNotificationUSBDeviceInserted EFM8 HID ISP isApple N seqNum 1 Total 4
Thu Dec 28 10:09:13.473 Usb Host Notification hostNotificationUSBDeviceInserted USB 10_100_1000 LAN isApple N seqNum 1 Total 5
Thu Dec 28 10:09:13.473 Usb Host Notification hostNotificationUSBDeviceInserted USB2.0 Hub isApple N seqNum 1 Total 6
Thu Dec 28 10:09:13.475 Usb Host Notification hostNotificationUSBDeviceInserted USB2.1 Hub isApple N seqNum 1 Total 7
Thu Dec 28 10:09:13.476 Usb Host Notification hostNotificationUSBDeviceInserted USB3.2 Hub isApple N seqNum 1 Total 8
Thu Dec 28 10:09:13.477 Usb Host Notification hostNotificationUSBDeviceInserted USB3.1 Hub isApple N seqNum 1 Total 9
Thu Dec 28 10:09:13.478 Usb Host Notification activated
Thu Dec 28 10:09:13.867 Usb Host Notification Error Apple80211Set: Parameter error seqNum 1 Total 9 chg 1 awdl0
Thu Dec 28 10:09:13.932 Usb Host Notification Apple80211Set: seqNum 2 Total 9 chg 1 en0
Thu Dec 28 10:09:13.971 Usb Host Notification Apple80211Set: seqNum 3 Total 9 chg 1 en0

1 REPLY 1

duff2481-1
New Contributor III

do you have ISE enforcement?  Have you checked with your network team if so to see if they are seeing failures on their side?