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Question

Wifi Issues

  • September 24, 2019
  • 5 replies
  • 17 views

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Recently we've been experiencing some weird issue with our Mac's. Randomly a Mac would "lose" network connection. the connection is there. will connect/reconnect but no internet. The only fix is to reboot the mac. Not seeing this on any of our windows machines.

Tried rebooting our APs

Just wondering if anyone else experiencing this issue.

5 replies

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  • Contributor
  • September 24, 2019

What OS are you on?


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  • Author
  • New Contributor
  • September 24, 2019

10.14.6 (18G95)


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  • Valued Contributor
  • September 24, 2019

Are you running Pulse Secure?


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  • Author
  • New Contributor
  • September 24, 2019

no we are not running Pulse Secure

Its looking like SSL is being blocked, investigating our Antivirus (Sophos)


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  • New Contributor
  • September 24, 2019

We have been experiencing something like this but I have always pegged it on the Smart Agent of our web filter. it does exactly that same thing you are describing. It blocks or stops allowing SSL connections. Most of the time I have been able to restart the device and the problem is resolved. I can never get the problem to replicate so its hard to pin point if is the web filter Smart Agent or the device that is causing it. We never had a problem with this until 10.14.5 or 10.14.6.