Posted on 10-10-2017 08:25 AM
my school is trying to run a standardized test and the secure web browser they use is choking on a RescueRecordings process thats running on student system (its a root level process).
anyone ever heard of this process? my googlefu has failed me thus far.
all the machines are running 10.12.5
thank you
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Posted on 10-10-2017 08:29 AM
Googling indicates that it's part of this software.
Posted on 10-10-2017 08:29 AM
Googling indicates that it's part of this software.
Posted on 10-10-2017 08:43 AM
ahhhh. thank you. man, I got nothing from teh googles... even when I add Dill to the mix.
oh well. thank you again.
Posted on 10-17-2017 07:54 AM
We use Dill here, and ran into this issue when students launched secure browsers as a part of standardized testing.
Reach out to your Dill support channel, they have two items that should help:
1. Pre-release version of Dill that adjusts the way the culprit launchdaemon/process works - this should resolve secure browser conflicts. v1.8.2.16 as of 10/17/2017.
2. Terminal command to unload the rescuerecordings launchdaemon - run as sudo if running locally (will need to reload prior to Dill use):
launchctl unload /Library/LaunchDaemons/com.swifteducationsystems.rescuerecordings.plist
Cheers!
Edit: should be noted that option 2 is not necessary if you've gone the upgrade option 1 route