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xcode w/ VPP in Self Service Loads App Store

  • September 19, 2017
  • 5 replies
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We have 500 VPP licenses for xcode, when trying to install xcode from Self Service, instead of installing automatically the Mac App Store starts up and you have to "Get" xcode from there. All of our mac apps that have VPP licenses install fine through Self Service. Any ideas?


Best answer by TomDay

@wezireland Yes, success yesterday. Opened a case with support and we looked at some things in debug mode with Self Service. Case was escalated to some higher level engineers and while I was waiting to hear back, I updated the server to 9.101 and the issue was immediately resolved. HTH you as well.

5 replies

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Is the user account you are running it from an MDM enabled user? I ran into the same issue when testing with our local admin account, which was not an MDM enabled user.


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  • Author
  • Honored Contributor
  • September 19, 2017

@gabriel_martinez Thx we have seen that in the past as well, this is an MDM enabled user and this is happening to quite a bunch of users on multiple devices.


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  • New Contributor
  • September 21, 2017

Same here - any traction?


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  • Author
  • Honored Contributor
  • Answer
  • September 22, 2017

@wezireland Yes, success yesterday. Opened a case with support and we looked at some things in debug mode with Self Service. Case was escalated to some higher level engineers and while I was waiting to hear back, I updated the server to 9.101 and the issue was immediately resolved. HTH you as well.


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  • Contributor
  • September 22, 2017

I have found that this happens to me when I do not have enough licenses to cover my scope. If i "purchase" 100 licenses, and then scope 200, it will send all users to the App Store. Just make sure to check you count, it may be all you need.