content filter Invalid

nick_presko
New Contributor III

iPadOS 17.* with Jamf Safe Internet. Under VPN, DNS, & Device Management Content Filter reads Invalid. Anyone know what causes this and or how to fix?IMG_C56E6EBCE86B-1.jpeg

1 ACCEPTED SOLUTION

Rick_Goody_Jamf
New Contributor
New Contributor

Has the Jamf Trust App been deployed?
Once deployed, this should show as Content filter = Running

If you press the invalid, it will go through and show you what it is looking for.

All new Safe Internet Activations profiles will be the default ODCF (On Device Content Filtering), which requires the app to be installed. It will fall back to DNS filtering if the app is not present. You will lose some functionality if the app is not present, such as IP and sub-domain filtering

View solution in original post

2 REPLIES 2

Rick_Goody_Jamf
New Contributor
New Contributor

Has the Jamf Trust App been deployed?
Once deployed, this should show as Content filter = Running

If you press the invalid, it will go through and show you what it is looking for.

All new Safe Internet Activations profiles will be the default ODCF (On Device Content Filtering), which requires the app to be installed. It will fall back to DNS filtering if the app is not present. You will lose some functionality if the app is not present, such as IP and sub-domain filtering

Oops, yep that was it. Totally forgot! Thank you.