10-04-2023 01:53 AM - edited 10-04-2023 02:05 AM
Hello
Almost half of the apps won't be installed. Status is Failed and we get an error: "Bag Load Failed, The Internet connection appears to be offline.Error -1009 kCFErrorDomainCFNetwork." Sometimes the error is -1001.
The installation process won't be retried automatically and we cannot find a way to retry the installation without checking all iPads one by one.
Posted on 10-04-2023 03:28 AM
Do you have Jamf Safe Internet? This can result in the Bag Load Failed error.
Posted on 10-04-2023 06:23 AM
No we don't have Jamf Safe Internet.
Posted on 10-04-2023 06:09 AM
Since this shows up as a failed command, you could just do a blank search to pull up all of your devices and then cancel failed commands.
Action -> Cancel Management Commands -> Cancel All Failed Commands
Posted on 10-04-2023 06:14 AM
Just realized this was posted under Jamf School - my steps are for Jamf Pro, so you may have a different experience
Posted on 10-04-2023 06:24 AM
Yeah, Did not find Action -> Cancel Management Commands
Posted on 10-12-2023 10:14 PM
To isolate if this is your network's DNS issue, connect the ipad to your mobile phone 4G/5G hotspot and try.
Posted on 11-14-2023 04:57 AM
Tried with mobile Hotspot but still getting "Bag Load Failed" for VPP apps.