Bag Load Failed, The Internet connection appears to be offline.Error -1009 kCFErrorDomainCFNetwork.

Hpal
New Contributor III

Hello

Almost half of the apps won't be installed. Status is Failed and we get an error: "Bag Load Failed, The Internet connection appears to be offline.Error -1009 kCFErrorDomainCFNetwork." Sometimes the error is -1001.

The installation process won't be retried automatically and we cannot find a way to retry the installation without checking all iPads one by one.

 

 

7 REPLIES 7

EdwardB
New Contributor II

Do you have Jamf Safe Internet? This can result in the Bag Load Failed error.

Hpal
New Contributor III

No we don't have Jamf Safe Internet.

wkelly1
New Contributor III

Since this shows up as a failed command, you could just do a blank search to pull up all of your devices and then cancel failed commands.

 

Action -> Cancel Management Commands -> Cancel All Failed Commands

wkelly1
New Contributor III

Just realized this was posted under Jamf School - my steps are for Jamf Pro, so you may have a different experience

Hpal
New Contributor III

Yeah, Did not find Action -> Cancel Management Commands 

Keith_L
New Contributor III

To isolate if this is your network's DNS issue, connect the ipad to your mobile phone 4G/5G hotspot and try.

JamfAdmin04
New Contributor

Tried with mobile Hotspot but still getting "Bag Load Failed" for VPP apps.