I have a Jamf School issue I can't fix or find anything online about. This is a shot in the dark.
In the summer of 2018 an IT employee no longer with our company set up and deployed Jamf School to our iPads. His account appears to have more access than myself and my colleague, who are both System Administrators. His account is called Full Access and the description says "This role is automatically generated by migrating administrator acl levels into roles"
Today I tried to get access to this account via the "forgot password" old company email for the former employee. Jamf says the reset email has been sent, however it never arrives to his email account. I tested the email and checked all filters/rules etc.
We are not in the USA so do not have any Jamf support. Any ideas would be awesome!
I'm not sure, but on our account which was setup by our wholesaler, all of our Admin Accounts are "System Administrators". I cant see anything higher from my account.
