Jamf School Licenses

LMT
New Contributor II

This school year our school is migrating our existing iPads from Jamf Pro to Jamf School.  Initially, we started by replacing our 30 iPads for our Library with new iPads and in the process purchased Perptual Licenses for each iPad.  Now I'm in the process of moving our existing Jamf Pro iPads to Jamf School.  This process has been very confusing and while I was doing this a found a Jamf School license assigned to an iPad, SN# F6QZP03KJMVR, that I can't l locate and when I view its info in Jamf School inventory, it doesn't exist.  But when I check our Jamf School licenses it appears with a perpetual license in Location Makalapa Elementary School but is not Enrolled.  Since I don't know where this iPad is, may I recover this Jamf School license?

 

1 REPLY 1

AJPinto
Honored Contributor II

You probably want to open a ticket to JAMF or reach out to your success rep.