Microsoft Azure AD Users Not Reflecting in Apple School Manager
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Posted on 08-15-2022 10:53 PM
Hi,
Having trouble getting the users from Microsoft Azure AD to reflect on Apple School Manager. I have read through and followed all the instructions on Apple's website related to syncing users from Microsoft Azure AD. We are not getting any error messages but that everything shows that is successful/enabled despite no users in ASM. Anyone have a similar issue?
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Posted on 08-16-2022 07:09 AM
Directory Sync can sync either all Azure AD users or those users assigned to the Apple School Manager Azure AD app. Do you know which you have selected? More info is available in the Provisioning scope documentation.
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Posted on 08-16-2022 11:47 PM
We selected 'sync all users and groups'. We followed the document you linked.
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Posted on 08-16-2022 07:35 AM
Have you federated all of your applicable domains?
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Posted on 08-16-2022 11:45 PM
Yes, and we have green dots next to all of our domains.
