3 weeks ago
I noticed for our Shared iPads that screen recording is not available in the Control Center. I don't seem to be able to change anything in Control Center either. I have been trying to find if there's a restriction profile selection that is enabled that is stopping this but I'm coming up empty. Maybe I'm missing something. Has anyone else had this issue?
Solved! Go to Solution.
2 weeks ago
The information didn't really help. In fact I believe it's plain wrong in some cases, or unnecessarily vague in other cases.
After contacting Jamf Support the issue is related to iOS 18 and effects iPads with a layout configuration applied. Jamf has filed a ticket with Apple, which means that any fix would be released in a future version of iOS and not Jamf School. I'm still working through the issue with Jamf School support but that's is in effect the solution to this issue.
2 weeks ago
The information didn't really help. In fact I believe it's plain wrong in some cases, or unnecessarily vague in other cases.
After contacting Jamf Support the issue is related to iOS 18 and effects iPads with a layout configuration applied. Jamf has filed a ticket with Apple, which means that any fix would be released in a future version of iOS and not Jamf School. I'm still working through the issue with Jamf School support but that's is in effect the solution to this issue.
2 weeks ago
As a followup Jamf Support also sent me the following:
In our testing we have been unable to make changes to Control Center on Shared iPads devices running iOS18+ and then after further digging we found the following Apple Documentation which specifies that Shared iPads are unable to add or remove items from the control center.