WiFi Profiles Reloading

ryan_w
Contributor

Is anyone else seeing WiFi profiles reloading this morning in JAMF School?  We have a bunch of devices that seem to have lost their WiFi settings.  This is just a simple WPA2 PSK based profile.  On one device with the issue, in the middle of the night it shows the following in the activity log below.  Reinstalling the managed profile for the WiFi setting fixes the issue, but of course is a pain to do since you have to get them back on a working WiFi.

Action: "Refresh profiles list"

Status: "NotNow" 

Target: "endusers ID"

We have seen this happen at least one other time in the last year or so, but I don't recall exactly when.

2 REPLIES 2

agungsujiwo
New Contributor III

configuration profile wifi settings in Jamf are connected to Scope and Group devices,
if there is a device that loses wifi connection you can find out,
whether there is a user/device name that is removed from the scope or group device,
if so, then the device will be affected.

Good idea to check that.  However, our device scopes were not changed.  I do think it might be possibly related to our use of the Asset Tag as the value to automatic renaming of devices.  

ryan_w_0-1730728315691.png

The strangest thing is this has only happened 2-3 times in the last year or so and does not affect all devices in the scope.