1. Outlook Search is Broken 

 Problem:  When you search in Outlook, you get "No Results," even when you know the  email is there. 

 Solution:  Force the Mac to rebuild its search index for Outlook. 

1. Quit  Outlook . 
2. Go to  System Settings  and navigate to  Siri & Spotlight . 
3. Click the  Spotlight Privacy  button. 
4. In a new  Finder  window, click Go → Go to Folder, from the menu bar. Paste this path  and press Enter: ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 

 Profiles 

1. Drag the  "Outlook 15 Profiles"  folder into the Spotlight  Privacy list. 
2. Wait about a minute, then click on the folder you just added and click the  minus  button to remove it. 
3. Mac will start re-indexing in the background. It might take a few hours, but search  will work again when it's done. 

1. Mac is Slow After Update 

 Problem:  Mac feels sluggish and shows the spinning beachball a lot after updating to  Sequoia 

 Solution:  This is often temporary. Here are the main  things to check. 

1. Wait it Out:  After an update, Mac does a lot of background work. Check  Activity  Monitor  (in the Utilities folder). If mds_stores is busy, it's best to let it finish. This can  take a few hours. 
2. Free Up Space:  Make sure you have at least 25GB of free disk space. Go to  System  Settings  >>  General  >>  Storage  to check the storage. 
3. Check Login Items:  Go to  System Settings  >>  General  >>  Login Items . Remove  any apps you don't need to start automatically when you log in. 

1. Wi-Fi Keeps Dropping 

 Problem:  Wi-Fi connection is unstable and disconnects randomly. 

 Solution:  Try these steps in order. 

1. Renew Lease:  Go to  System Settings  >>  Wi-Fi . Click  Details  next to the network,  go to the  TCP/IP  tab, and click  Renew DHCP Lease . 
2. Forget the Network:  In the same  Details.  menu, click  Forget This Network . Then  reconnect to it by entering the password again. 
3. Reset Network Files:  If it's still not working, turn off Wi-Fi. In  Finder , use  Go  >>  Go  to Folder  and go to  /Library/Preferences/SystemConfiguration/ . Drag the files  NetworkInterfaces.plist  and  preferences.plist  to the Trash, then restart Mac. 

1. Office Apps Won't Activate 

 Problem:  Microsoft Office apps keep asking to sign in or say they can't activate the  subscription. 

 Solution:  Use Microsoft's official tool to remove old license files. 

1. Close all Microsoft Office apps. 
2. Search online for the  "Microsoft Office License Removal  Tool"  and download it  from Microsoft's official site. 
3. Run the tool and follow the steps. 
4. Restart Mac, open an Office app like Word, and sign in again. 

1. Browser is Slow or Crashing 

 Problem:  Your web browser (Safari, Chrome and Edge) is slow, or pages don't load right. 

 Solution:  Clear the cache. This doesn't delete your bookmarks or passwords. 

 ○  Chrome:  Press Command + Shift + Delete. In the window that opens, set the time  range to  "All time"  and make sure only  "Cached images and files"  is checked. Click  Clear data . 

 ○  Safari:  Go to  Safari  >>  Settings  >>  Advanced . Check the box for  "Show Develop  menu in menu bar."  Now, in the menu bar, click  Develop  >>  Empty Caches . 

1. Can't Print or Add a Printer 

 Problem:  Your printer shows as "offline," or you can't add a new one. Print jobs fail  instantly. 

 Solution:  Reset macOS printing system. 

1. Go to  System Settings  >>  Printers & Scanners . 
2. Right-click  in the empty space of the printer list on the left. 
3. Choose  "Reset printing system"  and confirm. 
4. Note:  This removes all your printers. You will need to add them back by clicking the  "Add Printer"  button. 

1. Can't Connect to a Network Drive (SMB) 

 Problem:  You get an error when trying to connect to a network server or file share. 

 Solution:  Remove the old, saved password from your Mac. 

1. Open the  Keychain Access  app. 
2. In the search bar, type the name or IP address of the server. 
3. Find any items that say  "network password"  for that  server, click on them, and press  the  Delete  key. 
4. Now try connecting to the server again. It will ask for your password. 

1. Bluetooth Mouse or Keyboard is slow 

 Problem:  Your Bluetooth mouse stutters or your keyboard disconnects. 

 Solution:  Interference is the most likely cause. 

1. Move Things:  Move any USB-C hubs, external hard drives, or other wireless devices  away from your Mac. 
2. Forget and Re-pair:  Go to  System Settings  >>  Bluetooth . Click the  ('i')  icon next to  the device and click  "Forget This Device."  Then, pair it again like it's a new device. 
3. Restart Bluetooth:  Open the  Terminal  app and type  sudo pkill bluetoothd , then  press Enter. You will need to enter your Mac password. 

1. External Monitor is not Working Right 

 Problem:  Your external monitor isn't detected, it flickers, or the picture looks fuzzy. 

 Solution:  Try these steps to force the connection to reset. 

1. Unplug Everything:  Disconnect the monitor's power cable and the video cable from  your Mac. Wait 30 to 60 seconds. 
2. Shut Down:  Shut down your Mac completely. 
3. Reconnect and Restart:  Plug everything back in and then turn on your Mac. 

1. MacBook Pro Touch Bar is Frozen 

 Problem:  The Touch Bar on your MacBook Pro is black or completely unresponsive. 

 Solution:  Restart the Touch Bar without rebooting your Mac. 

1. Open the  Terminal  app. 
2. Type sudo pkill TouchBarServer and press  Enter . 
3. Enter your Mac's password when asked. The Touch Bar should immediately restart  and start working. 

1. Universal Control Isn't Connecting 

 Problem:  You can't move your mouse and keyboard between your Mac and iPad. 

 Solution:  Toggle the feature off and on again. 

1. On your Mac, go to  System Settings  >>  Displays.  
2. Turn off the switch for  "Allow your pointer and keyboard to move" . 
3. Wait a few seconds, then turn it back on. Restarting both devices also helps. 

1. App Can't Use Camera or Mic 

 Problem:  Apps like Zoom or Teams say they can't find your camera or microphone. 

 Solution:  You need to give the app permission. 

1. Go to  System Settings  >>  Privacy & Security . 
2. Click on  Camera . Find the app in the list and turn  its switch  on . 
3. Do the same thing for the  Microphone  section. 
4. You must  quit and reopen the app  for the changes to work. 

1. "System Data" is Taking Up Too Much Space 

 Problem:  You see a huge amount of storage being used by "System Data" and you can't  figure out what it is. 

 Solution:  This category includes temporary files and caches. A restart often helps. 

 ○  The simplest fix is to  restart your Mac . This often clears out old temporary files and  forces the system to recalculate storage space correctly. 

1. Stage Manager is Frozen 

 Problem:  Stage Manager is stuck or would not arrange your windows correctly. 

 Solution:  Restart the feature or the Dock itself. 

 ○  Quick Fix:  Open  Control Center , click the Stage Manager icon to turn it off, wait a  moment, then click it again to turn it on. 

 ○  Full Fix:  Open the  Terminal  app and type killall Dock,  then press Enter. The Dock will  restart, which usually fixes Stage Manager. 

1. Desktop Widgets Are Stuck or Blank 

 Problem:  The widgets on your desktop are frozen and not updating with new information. 

 Solution:  Refresh the widget or the service that runs them. 

1. Right-click  on the desktop and choose  "Edit Widgets." 
2. Click the  minus  button on the broken widget to remove it, then add it back again. 
3. If that doesn't work, open the  Terminal  app and type killall NotificationCenter, then  press Enter.