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Problems Imaging New 13" MBP

  • May 18, 2010
  • 7 replies
  • 33 views
stevewood
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This just makes no sense. I have 14 brand new 13" MBPs that I need to get
imaged, and I can't seem to get the OS to install. My steps so far:

- configure one machine using the installed OS so I have a machine to work
from
- create a disk image of the drop in box DVD that came with the system (SRF
6623-A)
- scan the disk for Restore in Disk Utility
- Run Casper Admin and drag and drop the image into CA
- Open the image in CA and mark as an OS installer disk
- CA scans the image and returns.
- Close CA and save changes
- Boot a different 13" MBP from my NetInstall image
- Machine boots, Casper Imaging starts
- Select hard drive, manually select OS, add a user and hit Go

Casper Imaging begins to install the OS but never finishes. Imaging just
sits there with the candy stripe bar running and never finishes (I've let it
sit for over an hour). If I restart the machine and open Terminal I can see
that some of the files and folders are there, but definitely not all and
definitely not in the right places.

Anyone have any ideas?? The NBI that I am working with was created on an i7
17" MBP less than 2 weeks ago. I honestly don't think it is the MBI since
the machine shouldn't even start if that was the issue.

I really need to get these machines imaged before Friday and this is putting
a major cramp in my plans.

Steve Wood
Director of IT
swood at integer.com

The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    7 replies

    A
    • Anonymous
    • May 18, 2010

    Pop the OS image you just made into a configuration in Casper Admin.

    I've never had any luck with manually selecting an OS without a
    configuration. In fact, I think I recall calling JAMF about this before and
    them recommending that I not do that.

    If you make a configuration with just the OS, it should work just fine.

    Bob

    A
    • Anonymous
    • May 18, 2010

    Steve,

    Since you're in a time crunch have you tried the old school approach of
    setting up a base on a machine and then running an OS snapshot from within
    Composer?

    Not the end all, fix all but if it can at least get you going for the time
    being.. Figured it may be worth a shot instead of troubleshooting the other
    approach..

    -- Jason Weber
    Certified Casper Administrator
    Technology Support Cluster Specialist
    Independent School District 196
    jason.weber at district196.org

    stevewood
    Forum|alt.badge.img+38
    • stevewood
    • Author
    • Hall of Fame
    • May 18, 2010

    That's my next option if Bob's suggestion doesn't work. :-( I was trying
    to avoid that if I could.

    And Bob, I did have it in a config, but I've since re-created the disk image
    and was trying that without a config. I'm trying your suggestion now.

    Steve Wood
    Director of IT
    swood at integer.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    T
    Forum|alt.badge.img+31
    • tlarkin
    • Honored Contributor
    • May 18, 2010

    Look at the imaging logs in the JSS, anything pop up and stand out as
    an issue? Also, I just used a drop in DVD with instaDMG and it worked
    flawlessly for me (well near flawlessly, had 1 hiccup).

    stevewood
    Forum|alt.badge.img+38
    • stevewood
    • Author
    • Hall of Fame
    • May 18, 2010

    Yes, that was all done an the same model machine, a 13" MBP that is part of
    the lot of 14 I received.

    Looks like Bob's suggestion of adding to a config is not working either. So, on to plan C or is it D, use Composer to grab an OS config. Yuck.

    In the meantime, I'm calling support also to chase this down.

    I'll post any updates later.

    Steve Wood
    Director of IT
    swood at integer.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    stevewood
    Forum|alt.badge.img+38
    • stevewood
    • Author
    • Hall of Fame
    • May 18, 2010

    Last lines in the log on JSS are the normal ones:

    Unmounting Distribution Point...Blessing System...Ensuring system files are
    hidden...

    Steve Wood
    Director of IT
    swood at integer.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6901 | C 940.312.2475

    stevewood
    Forum|alt.badge.img+38
    • stevewood
    • Author
    • Hall of Fame
    • May 19, 2010

    Just a quick update to everyone on this. I have an open case with JAMF on
    the issue at hand. I've tried numerous methods for pushing the image to a
    machine using the OS Installer method while booted from a NetBoot image,
    including re-creating the NBI using an image of one of these laptops. None
    of those seemed to work. The only way that worked was to boot from a USB
    drive and apply the image from there. Strange.

    So, I've used Composer to snapshot the OS from one of the machines and used
    that to image from NetBoot. That works. I am now compiling one of my
    configs using this snapshot and will image the machines this way.

    If I hear something from JAMF that I can share, I will. Thanks everyone for
    the ideas and for being the sounding board.

    Steve Wood
    Director of IT
    swood at integer.com

    The Integer Group | 1999 Bryan St. | Ste. 1700 | Dallas, TX 75201
    T 214.758.6813 | F 214.758.6901 | C 940.312.2475

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