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iOS 15.02 does not respect "Erase contents and settings" from Config Profile

  • October 13, 2021
  • 8 replies
  • 64 views

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  • Esteemed Contributor

ruh roh.

Anyone else notice this?

 

Best answer by sdecook

I believe this is fixed in the 15.1 betas. It is something on Apples end that was missed with the 15 update as others have stated.

8 replies

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I was FORCED to update an iPad to iOS 15.0.2 when restoring from an iCloud backup.  I just looked and that option is available to this student iPad as well.  Hopefully they don't figure that out.  


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  • Author
  • Esteemed Contributor
  • October 13, 2021

Thanks for confirming...

I have had a few leak through to iOS 15 despite my restriction. This batch was purchased at start of COVID and I wanted to get them updated through Configurator instead of over the wifi....sadly configurator does not allow a choice of iOS versions....


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Thanks for confirming...

I have had a few leak through to iOS 15 despite my restriction. This batch was purchased at start of COVID and I wanted to get them updated through Configurator instead of over the wifi....sadly configurator does not allow a choice of iOS versions....


Thats always a bummer, I think that is one thing that I like about Jamf is that it offers that.


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  • Valued Contributor
  • October 13, 2021

The issue is known by Jamf. There is another thread ongoing about this :  
https://community.jamf.com/t5/jamf-pro/ipados-15-gt-erase-all-content-and-settings/td-p/247908

It's supposedly an Apple issue with iOS 15. Its under  Jamf PI-010163


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  • Contributor
  • Answer
  • October 14, 2021

I believe this is fixed in the 15.1 betas. It is something on Apples end that was missed with the 15 update as others have stated.


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  • Author
  • Esteemed Contributor
  • October 14, 2021

Is it considered helpful to open a case with jamf for the PI?

Gives it more weight or anything?


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  • New Contributor
  • January 13, 2022

This issue is still occurring on 15.2


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  • Valued Contributor
  • January 13, 2022

This issue is still occurring on 15.2


That is so odd @JAMNY We did testing when 15.1 came out and it seemed fine after that. We haven't gone back and tested 15.2. Has the issue come back ??