This account does not have privileges in the JSS to Use Casper Imaging

Hi scottyo, yes I had to do the same, but for non-admins to use Casper Remote. There is a defect case open with JAMF, they will probably have a fix by the next minor release. This also happens with local accounts, not only LDAP.

We are getting the error on our Help Desk accounts when they launch Casper Remote:

external image link

We are running some tests (new account, cloned account, etc.) and will post back with any news.

Interesting...

https://jamfnation.jamfsoftware.com/discussion.html?id=12737

Give your user(s) the ability to create Users under JSS Objects. Not sure why this is needed for Casper Imaging, but it's what got it working for me.

After upgrading from 9.6 to 9.62, our imaging folks can use Casper Imaging and do not require that "Store Autorun Data" be enabled.

For Casper Imaging, both Use Casper Imaging and Customize a Configuration are enabled.
For JSS Objects, I have enabled all of the options in the Read column.
And the following additional settings under JSS Objects:
Computer Enrollment Invitations = Create and Read
Computers = Create, Read, and Update
Mobile Devices = Create and Read
Policies = Create and Read.

These might be more than what is needed for the person that does imaging. It's been working since going to 9.x. I haven't re-verified that I can safely reduce/remove some additional permissions.

cbrewer's change fixed it for me!

JAMF provided us a fix, which is to enable the 3 Casper Imaging access checkboxes for the effected account.

D-008176 opened to track the issue, started with 9.62.

HTH,
Don

@donmontalvo did the fix in the Imaging access checkboxes restore access for Casper Remote? Or just for imaging?

@jennifer_unger JAMF provided the workaround to fix the Casper Remote issue. Enabling all 3 boxes for Casper Imaging fixes the problem so our Help Desk techs can use Casper Remote again. Not ideal, but we're up and running again...JAMF has an open defect on the issue, and given the workaround increases access, I'm pretty sure it is flagged as priority.

@cbrewer and @mmunoz2 what other settings did you have checked before adding the create Users under JSS Objects. Before 9.62 I just had create Computer Enrollment Invitations under JSS Objects and "User Casper Imaging" under the Casper Imaging section. After adding create Users under JSS Objects as you mentioned it still does not work on our setup.

@spalmer Start with this:

read on all JSS objects
write on JSS objects computers, mobile devices and users
Use Casper Imaging under Casper Imaging

That should get it working. From there you may be able to uncheck read on some of the JSS Objects.

@cbrewer][/url, thanks. That got me started and in the right direction. After some trial and error I was able to successfully image with just the following few permissions:

JSS Objects
     Create
          Computer Enrollment Invitations
          Computers
          Mobile Devices
Casper Imaging
     Use Casper Imaging

I can kind of understand Computers being there, but it definitely doesn't make sense that imaging requires the right to create Mobile Devices. I will submit a trouble ticket about this as well to hopefully bump up the priority of the Defect that was already created.

@spalmer We found that, as @donmontalvo suggested, we needed to enable all 3 of the Casper Imaging options, so this started working for us with the config below:-

JSS Objects
     Create
          Computer Enrollment Invitations
          Computers
          Mobile Devices
Casper Imaging
     Use Casper Imaging
     Customize a Configuration
     Store Autorun Data