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What do other institutions use for remote access? We use ARD, but we find it has no logging on the client side to show who accessed the system and when/where. Any recommendations?



Kathie Iorizzo
Lower School Technician
The Latin School of Chicago
kiorizzo at latinschool.org
312.582.6136

Casper and ARD are complimentary here, we use ARD for remote access,
troubleshooting, monitoring, etc. and to logging to some extent, although
I really envision Casper taking more the role of logging who access what
machines and at what time should I need to go back and find that data.

Anyway, ARD can tell you who logged in, and at what time if you know a
little UNIX (send a UNIX command last as root). If you have an ARD Task
Server on your network, you can spread that data collection out over
longer period of time than with just a single intermittent ARD connection
(ie. to collect data from your client machines and store it for a longer
period of time).

Then obviously, logs within Casper should tell you who accessed a machine
and at what time.

Steve

--
Steven Diver, Network Manager
Adlai E. Stevenson High School / www.d125.org
Email: sdiver at d125.org / Phone: 847.415.4304

"Be not simply good, be good for something."
-Henry David Thoreau (1817-1862)


With ARD you can generate a user report that will show what computer a specific user logged into and when. The User History option in the Report menu in ARD is where you'd go for this, however you can also use the Casper logs to see when a user logged into which computer.

- Jeff


We use the Casper Remote Connection for that reason. It logs connections and also is just nice to have one tool to do everything. We have a few copies of ARD around yet, but I don't plan on purchasing more. If it is a leopard computer, you have the screen sharing app as a possibility if the problem is with Casper Remote connecting.

Thanks,
John

--
John Wetter
Technology Support Administrator
Educational Technology, Media & Information Services
Hopkins Public Schools
952-988-5373