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JAMF Connect Unlock -- Standard user account usage, and Device License Count

  • June 22, 2022
  • 2 replies
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Hello, I have 2 questions regarding JAMF Connect Unlock. 

  1. Does the iOS device running the Unlock App count against your licensed device count for Jamf Connect?
  2. Is there a way with JAMF Pro to allow the Jamf Connect pairing with a standard account? I've been unable to resolve how to do this, and would like to know if its possible. I receive this prompt and am unable to use the app unless my account is a local administrator.

 

Thanks for any help!

Best answer by Samstar777

Hello @Dickerson 

Jamf Connect Documentation clearly calls our that for Jamf Unlock they need a local account with administrator privileges.

I am not 100% sure on your question 1 hence kept it unanswered.

-Sam

2 replies

Samstar777
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  • Valued Contributor
  • Answer
  • June 23, 2022

Hello @Dickerson 

Jamf Connect Documentation clearly calls our that for Jamf Unlock they need a local account with administrator privileges.

I am not 100% sure on your question 1 hence kept it unanswered.

-Sam


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  • Contributor
  • June 27, 2022

To answer the first question Unlock does not consume a device license. The license in this case is only for the Mac itself.