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Question

Mac App Store checkboxes greyed out

  • August 12, 2019
  • 4 replies
  • 37 views

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Schedule Jamf Pro to automatically check iTunes for app updates.
Automatically Force App Updates.

I know I will feel stupid when someone answers this.

Why are the options above greyed out and not editable? For some apps I do not want the app to force the update. I want to be able to test the app and deploy a week or 2 after the release.

Thanks.

4 replies

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  • New Contributor
  • August 12, 2019

If I were a betting man, I'd say both checkboxes are enabled under Settings > Device Management > App Maintenance. That's a global setting, so forcing it on at a global level will check and enforce those boxes for all other apps.


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  • Author
  • Contributor
  • August 12, 2019

No checked...


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  • Author
  • Contributor
  • August 12, 2019

Got it. Its under Computer Management>App Updates. Duh. I feel dumb now.

Thank you.


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  • New Contributor
  • August 12, 2019

Ah, didn't look hard enough that Excel was the app in question, so yeah that'd be App Updates under Computers instead of Mobile Devices :) Glad you found it.