Skip to main content

A backend improvement to how your Jamf products connect

  • July 24, 2026
  • 4 replies
  • 455 views

martin_barnard
Forum|alt.badge.img+11

We're making a behind-the-scenes improvement to how your Jamf products work together — no action needed, and nothing will be deployed to your devices as a result.

Over the next several weeks, we're grouping the Jamf products you own — such as Jamf Pro, Jamf Protect, and Jamf Security Cloud — into a single "platform environment." This is the foundation for Jamf's future platform capabilities, letting your products work together as one connected experience. In most cases, we'll set this up for you; there's nothing to configure. If we can't, this has no impact on your current experience and we'll let you know in the coming weeks and provide you a way to create this Platform Environment in Jamf Account.

What this means for you:

  • Already connected Jamf Pro and Jamf Protect? Nothing changes. Your setup continues to work as it does today.
  • Not yet connected? The two will connect automatically. Your Jamf Protect plans will appear in Jamf Pro, ready for you to review and deploy on your schedule. Setup that used to require creating roles, generating credentials, and copying them between products now happens automatically. You can turn this off anytime in Jamf Pro settings.

What this doesn't do: Nothing is scoped or deployed to your devices automatically. Synced Jamf Protect plans sit ready in Jamf Pro until an administrator deploys them.


We're sharing this so the connection between your products is expected, not a surprise. No action is required.

4 replies

Forum|alt.badge.img
  • New Contributor
  • July 24, 2026

Can we delete previously created Jamf Protect API keys that were used to connect Pro/Protect? If so Is there an indicator or timeframe where the connection is complete that we could do this? 


martin_barnard
Forum|alt.badge.img+11

​@Isaac_ - We are hoping to finish this process in the next couple of weeks. Once we finish, we plan to show the Platform Environment groupings to you. At this time, we are not advising any changes to your connection configurations. 


martin_barnard
Forum|alt.badge.img+11
  • Author
  • Employee
  • September 9, 2026

Environment editing is now available for all customers:

When we posted previously, we mentioned that some tenants couldn't be automatically grouped into a Platform Environment on our side, and that we'd give a way to create one manually in Jamf Account.

That capability has now rolled out to all customers. If your tenants weren't grouped automatically, you can now go into Jamf Account and create the Platform Environment yourself, adding any ungrouped tenants to it.

What this means for you:

Head to Jamf Account and you can view your Platform Environments. 

  • Already grouped automatically? No change. Nothing to do.
  • Weren't grouped automatically? You'll now see the option to create a Platform Environment and add your ungrouped tenants to it.

Forum|alt.badge.img
  • New Contributor
  • September 13, 2026

We're making a behind-the-scenes improvement to how your Jamf products work together — no action needed, and nothing will be deployed to your devices as a result.

Over the next several weeks, we're grouping the Jamf products you own — such as Jamf Pro, Jamf Protect, and Jamf Security Cloud — into a single "platform environment." This is the foundation for Jamf's future platform capabilities, letting your products work together as one connected experience. In most cases, we'll set this up for you; there's nothing to configure. If we can't, this has no impact on your current experience and we'll let you know in the coming weeks and provide you a way to create this Platform Environment in Jamf Account.

What this means for you:

  • Already connected Jamf Pro and Jamf Protect? Nothing changes. Your setup continues to work as it does today.
  • Not yet connected? The two will connect automatically. Your Jamf Protect plans will appear in Jamf Pro, ready for you to review and deploy on your app. Setup that used to require creating roles, generating credentials, and copying them between products now happens automatically. You can turn this off anytime in Jamf Pro settings.

What this doesn't do: Nothing is scoped or deployed to your devices automatically. Synced Jamf Protect plans sit ready in Jamf Pro until an administrator deploys them.


We're sharing this so the connection between your products is expected, not a surprise. No action is required.

This is really great.