Today we released an upgrade to Mac Endpoint Telemetry. The new version of telemetry primarily uses the macOS Endpoint Security API and includes updates for new and existing endpoint logging. The telemetry configuration page has been redesigned and now offers multiple event categories to choose from, allowing for more granularity and customization when choosing events. New telemetry configurations now automatically include both admin-level and user-level activity. This new version of telemetry provides unprecedented visibility into macOS systems, with a few examples being: User elevations Authentication P

As we migrated to the new Jamf Nation Community, you may have experienced a change in the badges associated with your profile. Please enter your information on this form to have your badges reassigned to your profile. Note: We do check our internal records to ensure the correct badges are allocated to your account.

In our efforts to demonstrate our commitment to transparency and the safeguarding of personal information, we are providing you with the following important update around the use of AI within Jamf. We’ve updated our Privacy Notice to clarify to customers how we use the information you share with us to inform our AI product features. Performance and usage data may be used to support AI features, such as knowledge-based insights and advanced query results, however, we do not use any personal data to train our AI models. This change is effective December 19, 2024. If you have any questions or concerns, don’t hesitate to contact our Privacy team at https://www.jamf.com/trust-center/privacy/ or 

Introducing JamfApp: A Tool in Alpha Development Hello everyone, I’m excited to share JamfApp, a small project I’ve been working on. JamfApp is an iOS application designed to make working with Jamf Pro easier and more intuitive. You can find the code here: GitHub - MalteKiefer/JamfApp. This project is currently in its alpha stage, and as a beginner in iOS development, I know there’s plenty of room for improvement. My main goal is to learn while building something useful for the community. I would g

At Jamf, we’re passionate about helping our customers succeed. That's why we’re thrilled to announce Jamf Nation Rewards – a new program that (you guessed it!) rewards our you for engaging with Jamf, and your fellow community members. And it’s super simple to join! Step 1: Log into Jamf Account (computer)Step 2: Click Enroll on Jamf Nation RewardsStep 3: There is no step 3! 😉 Step 1: Log into Jamf Account (mobile device)Step 2: Navigate to the drop down menu (top right hand side)Step 3: Click ProfileStep 4: Click Rewards and follow the steps to enroll! Once in the program, you’ll earn points

We heard you! From conversations with our students at in-person events such as Jamf Nation Live and the Jamf Nation User Conference, as well as reviewing the post-course feedback we receive, it became clear that you felt there was more we could do to help prepare those of you that have completed the Jamf 300 Course for the challenges that await in our expert-level Jamf Pro certification offering – the Jamf 400 Course.   So, what have we done about it? Well, we have a brand new and engaging resource to help you “Prepare for the Jamf 400 Course”!   This free, online learning experience includes a self-paced overview of the Jamf 400 Course along with a series of puzzles that when completed will help you prepare for the scripting challenges of the course. Included along the way are several resources to help you d

On Saturday, November 23rd, 2024, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below.   Hosted Data Region Date Start Time End Time ap-southeast-2 November 22 1300 UTC 1700 UTC

Since its announcement earlier this year, Jamf Routines has helped Business and Enterprise plan customers automate workflows by integrating the Jamf platform and common business apps Jamf customers use.    There are now 9 new templates available in Jamf Routines. These templates add value to a variety of management workflows

Jamf Concepts is a site to browse utilities built by Jamfs, for the Jamf community.    Jamfs often create

Jamf 100 was just updated to version 6.0! Learn more here about the updates below!   The Jamf 100 Course is the first of many offerings to increase your knowledge of Jamf products. There are four sections in this course: Section 1: Device Fundamentals Section 2: Jamf Pro Setup and Infrastructure Section 3: Jamf Pro Management Section 4: Jamf Pro Policies and Scripts Each section ends with a Section Review that includes a simulation that lets you apply what you've learned. Each lesson in this course includes: Goa

Safeguarding personal information is a fundamental commitment to which we adhere at Jamf. Safeguarding isn’t just securing the data entrusted to us, but also maintaining compliance with various privacy laws and regulations. In our efforts to demonstrate our commitment, we are providing you all with the following important updates:   Jamf is proud to participate in the Student Privacy Pledge, and we’ve updated our Privacy Notice to reaffirm our commitment to the Student Privacy Pledge and to further clarify the third parties we use to process personal information. These updates include

At the Jammies, Jamf's customer appreciation awards, we highlight and celebrate our customers who exemplify our Jamf values and demonstrate innovative use of our solutions. There are four awards: Fast Start, Innovative Thinker, Legacy Builder, and Adoption Advocate. Each award has its unique application and questions related to the specific information we want to hear from you about, so take a moment to look them over to align with which award best fits your experience(s).  Visit our Jammies informational page for an overview of the awards, the applications, and the timeline. And do not forget to mark your calendars; the application deadline is July 28, 2023.  

Hello from Jamf, The Product Design and Engineering teams have made great strides this past year to improve the accessibility of our products. Our goal is to achieve WCAG 2.2 AA compliance for our products by delivering improvements incrementally to attain 100% adherence to those standards. Here are a few highlights we wanted to share with you regarding the work we have done in 2023: Self Service, the gateway to purchased apps and books for your end users, is 100% WCAG 2.1 AA 

  Are you loving the Jamf Learning Hub but would like to learn how to use its features and dive deeper into why this is an excellent resource for our product technical content? Well, look no further! This short video will show you how to use the basic and more advanced features of the Jamf Learning Hub. And for those who did not see the recent announcement, The Jamf Learning Hub provides technical documentation, learning opportunities, and resources for all of our Jamf products.

Congratulations, India Mac Admins user group and group leader @Samstar777, on their first anniversary! This is an outstanding achievement, and your success in hosting engaging meetups and cultivating an active group on Jamf Nation is no small feat. Well done, @Samstar777, and all India Mac Admin user group members!  If you would like to create a user group on Jamf Nation, you can request one here or me

Hello Jamf Nation, On Saturday, December 16, 2023, Jamf is making infrastructure changes. Please note that during the upcoming maintenance window, your server will be unavailable for 30 mins to 4 hours. Some instances may exceed 4 hours. This essential maintenance will enhance our cloud infrastructure’s performance and security. Please ensure that all IPs in your region are fully open internally to allow all services within Jamf Pro to continue to function. Failure to do so could result in the inability to log in with LDAP accounts, impacts to JCDS functionality or ADCS communications, etc. As outlined in the 

Hello Jamf Nation, Following the exciting news last week at JNUC of Jamf Pro 11 coming soon, we know many of you have questions as to what this means for your existing Jamf certifications and what our plans are moving forward for training courses and certifications. To that end, we have put together the following questions and answers, which we hope address as many of these as possible. Look for another post once Jamf Pro 11 comes out with additional details then. -Jamf Training   What happens to my existing Jamf Certified Tech, Admin, and/or Expert Certifications? Nothing! Per our Training Policies, your Jamf Pro 10 certifications are valid indefinitely for Jamf Pro 10. We will not be making any alterations to previously issued certifications

In March of 2023 announced the release of the Jamf 170 Course, and that it was ready for learners interested in security and Jamf Protect. Well, the content became available, but there was one little component we promised would release later in the year. After all, what's a certification course without a certification exam?We're super excited to share the Jamf 170 Course has been made whole with the release of the Jamf Certified Endpoint Security Associate exam! The format and expectations to obtain certification are similar to the 

As you may have noticed, Jamf Nation Community updated our design! And while things may look and feel a bit different, the location of forums, resources, etc., has not changed. We hope you love these changes as much as we do. Your feedback, loyalty and engagement with our community were driving forces in wanting to provide you all with this latest update! I cannot wait to see and hear how this design change helps you all better connect, communicate and collaborate with your fellow community members!

We’re excited to share the new endpoint security-focused Jamf 170 Course! The 170 is an introductory certification course focused on Jamf Protect, macOS security features, mobile device management, and best practices to keep your fleet safe. This course is self-paced, available online, and the content is free to all. The 170 provides foundational knowledge for Jamf’s advanced instructor-led security counterpart, the Jamf 370 Course.   Keeping computers secure and safeguarding user data is no small ask. Jamf Protect provides the toolset to identify malicious activities, source analytics, and leverage MITRE ATT&CK framework intelligence. Even if you’ve been managing Apple devices for a while, and just now joining the security space, this can be a lot to take in. That’s why we designed the 170 to help you b

Hello Jamf Nation, We would like to provide advanced notice that for the Jamf 300 and Jamf 400 Courses beginning on or after 1st September 2023, we will no longer accept certifications earned on Version 9 of Jamf Pro, previously the Casper Suite, to be used as prerequisites for training course enrollment.   This applies to the Casper Certified Tech, Casper Certified Admin, and Casper Certified Expert certifications issued prior to the release of Jamf Pro version 10 in November 2017.   The Jamf 200 Course prerequisites remain unchanged, where we continue to strongly recommend students complete the free, online Jamf 100 Course before attending.   This change also does not affect the Jamf 370 Course, where we continue to accept any Version 10 issued certification as a prerequisite.   Sinc

Helpful Links  We know a few things have moved around. Here is a set of links to help you find what you need. Community Guidelines Jamf Account Jamf Homepage Product Documentation Search Training Courses Training Catalog

Looking to create a feature request? Go to the feature request portal. There you can submit a new request, review any existing feature requests, vote, or comment.  Here are a few helpful tips about feature requests. The Jamf Product team and other supporting teams will update these with comments or statuses in the platform. Our process to review and provide feedback is streamlined, as we use capabilities to group, merge, and tag feature requests. Our SLA for initial feedback on new feature requests is 30 days.  Add categories to help group feature requests. We may continue to add fie

In 2018, a dog lover Emily, like most Jamfs, suggested we create the URL dog.jamf.com and feature Jamf dogs. And while our team tried very hard - no joke, we had meetings about it - we could not post the feature request data to our new platform. However, this will not stop the dogs from living on in Jamf Nation! Please take a moment below to introduce yourself and your pup. And let's be honest, it is 2021, so let's be inclusive of all pets. If you've got one, show them off! We'd love to see them and hear what they've been up to! 

You asked, and we’re thrilled to deliver! Tech Thoughts, Jamf Nation’s own technical blog, is now live! Jamf’s Community team is so excited to offer this space for increased knowledge sharing and problem solving!  Today we’re starting with two blogs: one from a Jamf technical expert (Thanks, @talkingmoose ), and one from us, your Community team. Plus we'll be sharing one from a fellow Jamf Nation community member on Wednesday! We hope you enjoy these pieces and consider