Hey Jamf Nation!   After a successful private beta period, we're excited to announce that Jamf's AI Assistant is now available globally for you to try out. Here's everything you need to know about getting started with our new AI-powered knowledge assistant.   What is the AI Assistant?   Jamf's AI Assistant is your instant knowledge companion for all things Jamf and Apple device management. Using advanced AI technology, it provides immediate, accurate responses by drawing from our comprehensive knowledge base, including product documentation, Learning Hub articles, support knowledge, and curated Jamf Nation content.   How to Enable Access   1. Organization admins with a company role of 'Decision Maker' or 'Primary Technical' (viewable in Organization > Team Members): Head to Jamf Account and look for the new AI Assistant subsection within the Organization area2. Review and accept the terms and conditions3. Once enabled, all users in your organization will see

Hi Jamf Nation,I’m happy to announce that Identity Automation is now officially part of the Jamf family! This exciting milestone represents a significant step forward in our mission to help organizations succeed with Apple.   Identity Automation brings industry-leading expertise in identity and access management, and their addition to Jamf strengthens our ability to deliver seamless, secure access for organizations managing a growing number of devices. This partnership is particularly exciting because it combines two crucial elements of modern device management: Jamf’s expertise in device management and Identity Automation’s advanced identity solutions.   What does this mean for you? Simplified Access Management: Streamlined user authentication across your ecosystem Enhanced Security: Integration of cutting-edge identity solutions including Single Sign-On (SSO) and Passwordless Authentication (PSSO) Improved Compliance: Stronger identity management and policy settings t

With Jamf Pro 11.15, utilize declarative device management with new Jamf Pro blueprints, get ready for compliance benchmarks, and enforce new restrictions for computers and mobile devices! Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements. Thank you for your continued support and feedback! https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-videos

Jamf Nation,We have big news for you today. I’m thrilled to share that we have announced our intent to join forces with Identity Automation, a company known for its innovative solutions, with capabilities that span identity lifecycle management, access management, and governance to help organizations secure their environments without hindering the user experience.  This joining of forces is a natural fit, allowing us to enhance the way we support schools and other organizations that rely on desk-less workflows. We have a history of partnership with Identity Automation and RapidIdentity - sharing many customers who have benefitted from our shared technology and integrations. By further integrating Identity Automation’s technology with our own, we’ll be able to provide even more powerful solutions to help organizations enhance security, improve standard workflows and provide flexibility for shared devices.  Our priority remains delivering the best possible experience for you, o

We continuously strive to enhance our products and features, and your insights are invaluable to this process. We're conducting a survey to better understand how reporting in Jamf Protect's Compliance Baseline feature serves your organization's needs. Your feedback is essential in ensuring we effectively meet your compliance auditing needs. And who better to provide feedback than the geniuses who use it? If you use the Jamf Protect Compliance Baseline feature, no matter how frequently, we would greatly appreciate your input on how we can improve. This brief survey (approximately 3–5 minutes) will play a crucial role in shaping our next steps. Complete the quick survey HERE!  Thank you for your time and support!

Want to earn Jamf Rewards Points and a shiny new badge? Get an article published in the Tech Thoughts blog, and (if enrolled) you'll be rewarded with bytes and this sweet badge 👇 If you have information that you'd like to contribute to the community, we want to hear from you! Tech Thoughts blog posts should be 400-600 words covering relevant Apple Admin topics. There's no pressure to write something epic or profound– articles are meant to read like a long-form Jamf Nation post. Interested? Please reach out to me on Slack @Joanna buchmeyer with your submissions or questions. Happy writing!      

Hello Jamf Nation! Our Jamf Nation vendor will be putting Jamf Nation into read-only mode in the evening of Monday March 3rd through Tuesday 3/4. During this time individuals will not be able to sign into the platform or make new contributions to the site. Sorry for any confusion, and thanks for your support as we work to continuously improve Jamf Nation!

We're excited to announce a powerful new feature in Jamf Security Cloud that enhances your organization's security posture through advanced vulnerability management capabilities. This new functionality enables real-time visibility into Apple device vulnerabilities and streamlines your security operations.Key Features and Benefits Comprehensive CVE Monitoring: Track both system and application vulnerabilities across your Apple device fleet Real-time SIEM Integration: Stream vulnerability data directly to your preferred SIEM solution Enhanced Security Visibility: Gain deeper insights into your security landscape through consolidated vulnerability reporting Automated Response Capabilities: Enable faster threat detection and streamlined remediation workflows Supported PlatformsThe vulnerability data stream integrates seamlessly with leading SIEM platforms, including: Microsoft Sentinel Splunk Datadog Google Security Operations Easy SetupGetting started with vulnerability data streaming

We’re thrilled to share the Jamf Online Training Catalog’s new look! In an effort to provide a consistent, satisfying experience across all of our customer engagement platforms, we’ve reworked the user interface from the ground up to bring a more usable, accessible experience to anyone interested in developing their Jamf expertise. Please learn more about the updates here: https://www.jamf.com/blog/jamf-catalog-new-look/

With Jamf Pro 11.13, configure single sign-on with Jamf ID, enhance user experience with Self Service+, and enjoy more screen space using the collapsible sidebar! Be sure to check out the Jamf Pro release notes for all of the exciting new features and enhancements. Thank you for your continued support and feedback! https://learn.jamf.com/en-US/bundle/jamf-pro-release-notes-videos

We have added a new reward to Jamf Nation Rewards: the ability to donate using points to Los Angeles County by supporting organizations providing emergency relief. Dangerous wildfires, including the destructive Palisades fire, are burning in Los Angeles County. The wildfires have burned more than 60 square miles and destroyed over 12,000 buildings. More than twenty people have died, dozens more are missing and more than 90,000 people are under evacuation orders.  It is the most destructive fire in LA history. It only takes 50 points to donate $25! To find out where the donations are heading, check out this page -https://jamf.benevity.org/community/fundraiser/24332 Donations can be made under the reward '$25 Donation to Emergency Relief LA County'. Please reach out to jamfnation@jamf.com should you have any issues. Haven't joined Jamf Nation Rewards yet? More info can be found here!  As always, thank you for your kindness. Jamf Community Team

Today we released an upgrade to Mac Endpoint Telemetry. The new version of telemetry primarily uses the macOS Endpoint Security API and includes updates for new and existing endpoint logging. The telemetry configuration page has been redesigned and now offers multiple event categories to choose from, allowing for more granularity and customization when choosing events. New telemetry configurations now automatically include both admin-level and user-level activity. This new version of telemetry provides unprecedented visibility into macOS systems, with a few examples being: User elevations Authentication Persistence creation System operations To learn more about Jamf Protect’s endpoint telemetry for macOS, visit our blog. 

As we migrated to the new Jamf Nation Community, you may have experienced a change in the badges associated with your profile. Please enter your information on this form to have your badges reassigned to your profile. Note: We do check our internal records to ensure the correct badges are allocated to your account.

In our efforts to demonstrate our commitment to transparency and the safeguarding of personal information, we are providing you with the following important update around the use of AI within Jamf. We’ve updated our Privacy Notice to clarify to customers how we use the information you share with us to inform our AI product features. Performance and usage data may be used to support AI features, such as knowledge-based insights and advanced query results, however, we do not use any personal data to train our AI models. This change is effective December 19, 2024. If you have any questions or concerns, don’t hesitate to contact our Privacy team at https://www.jamf.com/trust-center/privacy/ or privacy@jamf.com

Introducing JamfApp: A Tool in Alpha Development Hello everyone, I’m excited to share JamfApp, a small project I’ve been working on. JamfApp is an iOS application designed to make working with Jamf Pro easier and more intuitive. You can find the code here: GitHub - MalteKiefer/JamfApp. This project is currently in its alpha stage, and as a beginner in iOS development, I know there’s plenty of room for improvement. My main goal is to learn while building something useful for the community. I would greatly appreciate your help! Whether it’s reporting bugs, sharing ideas for new features, or contributing code, every bit of feedback or support is invaluable. If you have experience with iOS development, Jamf Pro integrations, or just want to help a fellow developer grow, I’d love to hear from you! Thank you in advance for your time and support. Together, we can make JamfApp a better tool for everyone. Best regards,Malte Kiefer

At Jamf, we’re passionate about helping our customers succeed. That's why we’re thrilled to announce Jamf Nation Rewards – a new program that (you guessed it!) rewards our you for engaging with Jamf, and your fellow community members. And it’s super simple to join! Step 1: Log into Jamf Account (computer)Step 2: Click Enroll on Jamf Nation RewardsStep 3: There is no step 3! 😉 Step 1: Log into Jamf Account (mobile device)Step 2: Navigate to the drop down menu (top right hand side)Step 3: Click ProfileStep 4: Click Rewards and follow the steps to enroll! Once in the program, you’ll earn points for a variety of interactions – both in and outside of Jamf Nation. The more points you earn, the more rewards you can claim. And yes, you can rank up! Earn more points, climb to a higher level. You may even reach Yottabyte! Learn more about the program here. Have a blast! And as always, thank you for being a valued member of our great Jamf Nation! *Please note – This program is for existing custo

On Saturday, November 23rd, 2024, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below.   Hosted Data Region Date Start Time End Time ap-southeast-2 November 22 1300 UTC 1700 UTC ap-northeast-1 November 22 1500 UTC 1900 UTC eu-central-1 November 22 2300 UTC 0300 UTC eu-west-2 November 23  0000 UTC 0400 UTC us-east-1/2 November 23  0500 UTC 0900 UTC us-west-2 November 23  0800 UTC 1200 UTC Jamf Cloud Hosted Data Region Information

Since its announcement earlier this year, Jamf Routines has helped Business and Enterprise plan customers automate workflows by integrating the Jamf platform and common business apps Jamf customers use.    There are now 9 new templates available in Jamf Routines. These templates add value to a variety of management workflows. The new templates include integrations with common business applications like Jira, Freshservice, and Webex. They can also automate management workflows like wiping a mobile device, or applying wallpaper to a mobile device to create better shared device experiences.   Below is a full list of the new templates:   Notify Me in Webex Automatically send a notification to Webex on a schedule or when a specified event occurs in Jamf Pro.   Create Ticket in Jira Creates a ticket in your Jira project when a specified event occurs in Jamf Pro.   Create Ticket in Freshservice  Creates a ticket in your Freshservice project when a specified

Jamf Concepts is a site to browse utilities built by Jamfs, for the Jamf community.    Jamfs often create fun and useful utilities to solve customer challenges. When these utilities cannot make it into our products, at least not right away, we still need a way to share them with you. That’s why we created the Jamf Conceptssite.    Jamf Concepts is an evolution of what Jamfs have been doing since our earliest days. Before, if a Jamf created a utility, it might have been be shared by Support, posted in Jamf Nation, in the Apple App Store or in our GitHub. The Jamf Concepts site gives Jamf customers a central repository to view, investigate and implement a utility.    To view our concept projects and learn more, please visit concepts.jamf.com.

Jamf 100 was just updated to version 6.0! Learn more here about the updates below!   The Jamf 100 Course is the first of many offerings to increase your knowledge of Jamf products. There are four sections in this course: Section 1: Device Fundamentals Section 2: Jamf Pro Setup and Infrastructure Section 3: Jamf Pro Management Section 4: Jamf Pro Policies and Scripts Each section ends with a Section Review that includes a simulation that lets you apply what you've learned. Each lesson in this course includes: Goal: A statement or statements about the content in the lesson Video: A short demonstration of the content in the lesson Key Points: Brief descriptions of content covered within the video Review: Comprehension questions to recap the lesson content Practice: Exercises to apply the information from the lesson in a managed environment Resources: Links to lesson-related content The Jamf Pro Associate Exam is available for purchase at traini

Safeguarding personal information is a fundamental commitment to which we adhere at Jamf. Safeguarding isn’t just securing the data entrusted to us, but also maintaining compliance with various privacy laws and regulations. In our efforts to demonstrate our commitment, we are providing you all with the following important updates:   Jamf is proud to participate in the Student Privacy Pledge, and we’ve updated our Privacy Notice to reaffirm our commitment to the Student Privacy Pledge and to further clarify the third parties we use to process personal information. These updates include reinforcing our dedication to protecting student privacy by ensuring all practices align with the highest standards of data protection and transparency, as well as providing more detailed information about the types of customer data we collect, how it is used, and the third parties involved in processing this data. Additionally, we have added information to our Privacy Notice on how we communicate br

At the Jammies, Jamf's customer appreciation awards, we highlight and celebrate our customers who exemplify our Jamf values and demonstrate innovative use of our solutions. There are four awards: Fast Start, Innovative Thinker, Legacy Builder, and Adoption Advocate. Each award has its unique application and questions related to the specific information we want to hear from you about, so take a moment to look them over to align with which award best fits your experience(s).  Visit our Jammies informational page for an overview of the awards, the applications, and the timeline. And do not forget to mark your calendars; the application deadline is July 28, 2023.  

Hello from Jamf, The Product Design and Engineering teams have made great strides this past year to improve the accessibility of our products. Our goal is to achieve WCAG 2.2 AA compliance for our products by delivering improvements incrementally to attain 100% adherence to those standards. Here are a few highlights we wanted to share with you regarding the work we have done in 2023: Self Service, the gateway to purchased apps and books for your end users, is 100% WCAG 2.1 AA compliant. Jamf Pro 11 series introduced quite a few enhancements to our product accessibility: Improved color contrast throughout the product, most noticeably in the side navigation area Keyboard navigation has been updated to support navigation to elements in the top bar, such as Notifications and the user avatar menu. Keyboard navigation issues with the side menu have been fixed Added a “Skip to Main Content” action, visible only when using keyboard navigation, to facilitate skipping

  Are you loving the Jamf Learning Hub but would like to learn how to use its features and dive deeper into why this is an excellent resource for our product technical content? Well, look no further! This short video will show you how to use the basic and more advanced features of the Jamf Learning Hub. And for those who did not see the recent announcement, The Jamf Learning Hub provides technical documentation, learning opportunities, and resources for all of our Jamf products.

Congratulations, India Mac Admins user group and group leader @Samstar777, on their first anniversary! This is an outstanding achievement, and your success in hosting engaging meetups and cultivating an active group on Jamf Nation is no small feat. Well done, @Samstar777, and all India Mac Admin user group members!  If you would like to create a user group on Jamf Nation, you can request one here or message me, and we can chat about how to get started.  😀