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Question

3rd party mouse scroll wheel not working after enrolling Mac into Jamf Pro.

  • October 6, 2022
  • 2 replies
  • 8 views

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Hi,
Is there a setting somewhere that would stop the scroll wheel working after it's enrolled into Jamf Pro?
It worked fine before it was enrolled.
Mouse is A4tech X7.
Monterey 12.6 intel Macbook on Jamf Pro.
Thanks.

2 replies

mvu
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  • Jamf Heroes
  • 963 replies
  • October 6, 2022

Do you notice it doesn't scroll up or down in certain apps? I noticed this after the Safari 16.0 and Monterey 12.6 update. Also on Intel. Using Magic Mouse. 


donmontalvo
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  • Hall of Fame
  • 4293 replies
  • October 6, 2022

@user-MygFNHEclO it would help if you posted the make/model of the mouse, after confirming macOS is supported (with or without a driver). :)