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We've deployed several apps via the Device based app deployment over the past couple of weeks. Today, I noticed on apps that had a software update yesterday, and therefore our server was set to auto update apps overnight, that these app installs are now crashing upon launch after the server . Our Canvas by instructure app as well as Notability were updated yesterday, and now those apps on devices that have apps installed via the device based deployment crash. These apps that are still assigned via User based model still function fine after the update.

I noticed this last week, but we had some other issues going on with the server, so I didn't think anymore about it until the next round of updates came out.

Deleting the app and reinstalling via Self Service fixes the issue.

Anyone else seeing this?

We are having the same issues with our deployment.

we are still waiting on JAMF to come out with a solution.

We are running 9.8.2 with iOS 9.2.1.

Was hoping that the release to 9.9.1 would resolve this issue. Has anybody heard from JAMF about it lately?

Apparently this might have been more of an iOS bug then a JSS bug. iOS 9.3 along with Casper 9.9 seems to have solved the problem. I have turned on the autoupdate feature back on for iOS apps on the JSS and things seem to be working fine now. It only took six months to solve!

From the 9.9 release notes whch include these bug fixes:

[D-009790] The JSS no longer fails to update an app on a device via the Automatically update app setting if the app was distributed with a device-based VPP assignment.
[D-009792] Clicking the Force Update button no longer fails to update an app that failed to update automatically and causes the app to quit unexpectedly requiring the app to be installed again.

We recently updated to 9.9 and just today updated to 9.9.1. Last night I ticked the box to "Auto Update all App Store Apps". I took note of five specific apps and it does appear that all their versions have been updated. I also checked a client iPad and the apps that were installed did appear to be updated. So it looks positive at a first glance.

We're still having some issues with flashing apps, but that may not be related...or it may, who knows!

Just curious, were the clients updated to 9.3? Or was it just a bug in the JSS and anything 9.x is safe? I just want to be super sure that I'm not going to nuke a bunch of clients on iOS 9.1 or iOS 9.2 if I turn this back on. It broke a lot of apps before we realized this was the issue when we initially turned it on.

This is from the iOS 9.3 release notes:

9.3 Release Notes

Enterprise bug fixes:
-Resolves an issue that could prevent some VPP purchased apps from launching after being updated

Ran back into this issue today with our eBackpack app. About 20 out of 89 iPads running iOS 9.3.1 did not update properly and caused the app to crash upon launch.

@smurphyusd346 That is not a good sign! Since it was an iOS bug, is it possible for you to contact Apple Support and give them the details?

Is anyone else still experiencing this issue? Setup some more iPads this year that are experiencing this. It's been around for quite a long time and thought it was fixed.

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