+5Hi All,
I've been asked to compare Casper against Airwatch for a client for OS X management, has anyone any experience of Airwatch's latest Mac OS X offering?
It seems to me to that it is still nowhere near Casper, but it would be great if anyone has any "real world" experiences, so I can go back and present some solid arguments as to why they should pick Casper.
Thanks,
Paul
+16Also it looks like AirWatch is trying to work with it's users, they did not work with our phone team.....
http://blog.eriknicolasgomez.com/2017/03/08/Custom-DEP-Part-1-An-Introduction/
No one has really mentioned it... AirWatch documentation is spaghetti documentation...
Example...
Airwatch Document 1 points to Document 3. Document 3 points to Document 2. Document 2 points back to Document 1. No real answers / insight.
Windows 7 Agents... Systems that don't check in lose their agent. Yeah - That's a BIG DEAL. After SEVERAL WEEKS of AirWatch support, I was told "This is by design. I could submit a feature request if I wanted to."
Google Chrome Books - Same problem - if not checking in, agent disabled/uninstalls itself.
AirWatch tech support...
Web portal... you MIGHT get a reply within 24-48 hours.
Phone call - you will be told that someone will call you back within 2 hours. Try 4-6 hours later.
And as other's have mentioned, good luck deploying packages!
Yeah - My experience with Airwatch was HORRID! NEVER AGAIN!
+4This has been my experience as well. Terrible technical support, terrible macOS support / management capabilities. I cant wait to be done with AirWatch.
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