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Question

All Apps Hidden on iPad except Settings (JAMF School)

  • March 11, 2026
  • 1 reply
  • 43 views
Thomas.Paul
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we are currently experiencing an issue with our iPads managed via JAMF School.

Since yesterday, all apps on the devices are hidden except for the Settings app.

Key details:

  • The devices are managed with JAMF School.

  • Some restrictions are configured in the profile.

  • No changes have been made to the configuration recently.

  • Everything was working correctly until yesterday.

  • If we disable the profile, all apps appear again as expected.

  • Age rating is set to 16+.

  • There are no apps configured in the allow list or block list.

Could you please help us identify why the apps are being hidden and what might have caused this behavior?

Thank you in advance.

Best regards

1 reply

agungsujiwo
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  • agungsujiwo
  • Contributor
  • March 11, 2026

Hi ​@Thomas.Paul ,
 

I experienced a similar issue before.
Even though everything was set to Allow restrictions, all non-Apple apps were hidden while only Apple apps were visible.

The solution that worked for me was to delete the Restrictions profile, create a new one, and apply it again to the same scope. After doing that, everything returned to normal.

 

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