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Hi there, 

We have an app that has 44 total licenses, and on Jamf Pro it says there are 24 in use. But only 4 are showing up on the scope. There were 20 pushed into Jamf School with a different token. I am wondering if anyone could help me figure out where I could find these missing in-use "scoped" devices could be, or a starting point? I've tried looking at the static group I think they could be at, but I didn't see anything on one of the devices that are in that static group. I wonder if deleting the static group would help, but I didn't see the app on one of the groups device listed anyway. 

Thanks

 

If you uncheck the assign content in purchase volume, give it some time for available licenses go up and the in use to drop to 0, then reapply it. I had a similar issue with an app to one or two random iPads. 

If you uncheck the assign content in purchase volume, give it some time for available licenses go up and the in use to drop to 0, then reapply it. I had a similar issue with an app to one or two random iPads. 


Thanks, that worked. 

Do you know if the iPads that are already scoped will lose the apps? 

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