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Question

An error occurred [...] determine if the Software License and Service Agreement has been accepted

  • September 20, 2024
  • 1 reply
  • 25 views

georgbhm
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Hello all,

I get the error

"An error occurred while trying to determine if the Software License and Service Agreement has been accepted. You will be logged out in 5 seconds"

After upgrading from 11.7 to 11.9.1 and restoring a newer database 

Any ideas?

1 reply

AJPinto
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  • Legendary Contributor
  • September 20, 2024

Have you confirmed there are no network blocks between your server and Jamf? If there are not, I suggest reentering your product key and see if that helps.